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West River Surgery Center

5 out of 5 · 24 reviews

Surgery • Guilford, CT

About

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West River Surgery Center in Guilford, Connecticut offers plastic, reconstructive, rhinoplasty, jaw/orthognathic, and maxillofacial procedures. The center is committed to delivering high-quality care in a safe, efficient, and patient-centric environment, with a focus on privacy and a seamless surgical experience.

Clinic Type

Surgery

Address

5 Durham Rd Rear Entrance, Guilford, CT 06437

Phone

+12034537794

Email

info@westriversurgery.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.westriversurgery.org/

Services Offered

  • Plastic Surgery
  • Reconstructive Surgery
  • Rhinoplasty
  • Jaw / Orthognathic
  • Maxillofacial procedures

Team

  • Dr. Derek Steinbacher, MD, DMD, FACS, FRCS (Ed.) — Plastic & Reconstructive Surgeon; Oral & Maxillofacial Surgeon

Insurance & Payment

—

Languages Spoken

  • English

Social Media

TwitterFacebookInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye / Third-party review sites: 5.0 out of 5 stars (Approximately 24 reviews (aggregate sources))

Patients praise

  • Professional, compassionate, and attentive staff
  • Excellent patient care and follow-up during complex surgeries like orthognathic/jaw procedures
  • Comfortable, serene, and patient-centric environment
  • Effective communication and support throughout the surgical process

Common complaints

  • The US News profile for a facility named Guilford Surgery Center (a distinct entity from West River Surgery Center) indicates potential issues with unplanned ER visits and higher-than-expected complication rates for certain procedures.

"Dr. Steinbacher and the West River Surgery team performed my double jaw surgery... They were highly professional, compassionate, and attentive and made me feel comfortable during my first major surgery."

— Patient review from third-party site

"They arranged all the insurance claims, set me up with all I need in preparation for the surgery, and provided excellent follow up care after the surgery."

— Patient review from third-party site

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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