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John Theurer Cancer Center

4.9 out of 5 · 7,590 reviews

Cancer Center • Hackensack, NJ

Clinic Type

Cancer Center

Address

—

Phone

551-996-2000

Email

info@giantsofcancercare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 out of 5 stars (158 reviews)
  • Ratings.MD: 4.9 out of 5 stars (7,432 verified ratings)

Patients praise

  • Compassionate, knowledgeable, and professional clinicians
  • Successful surgical outcomes and expert care
  • Positive inpatient experiences, particularly with nursing and tech support teams
  • Well-organized facilities with supportive staff available for questions

Common complaints

  • Long wait times for appointments and diagnostics
  • Concerns regarding insurance coordination and administrative communication
  • Inconsistent patient experiences with staff professionalism
  • Reports of being overbooked

"Dr. Batsides is expert surgeon who is extremely professional and very informative. I had triple bypass and aortic valve replacement on 4/7/26 which he did a meticulous job."

— Birdeye Review

"They constantly overbook and have patients waiting an hour to two hours past appointments."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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