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Hackensack University Medical Center

4.5 out of 5 · 207 reviews

Trauma Center • Hackensack, NJ

About

Hackensack University Medical Center's Trauma Survivors Network in Hackensack, New Jersey operates a Level I Adult Trauma Center and Level II Pediatric Trauma Center with 24-hour trauma team coverage and specialists in cardiac surgery, orthopedic surgery, neurosurgery, anesthesiology, and critical care. The center provides air medical services via helicopter, dedicated pediatric intensive care, and advanced imaging including CT, MRI, and X-ray capabilities.

Clinic Type

Trauma Center

Address

30 Prospect Avenue, Hackensack, New Jersey 07601

Phone

551-996-2609

Email

info@amtrauma.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • Trauma care
  • Trauma center services
  • Pediatric trauma care
  • Air medical services
  • Trauma team coordination
  • Pediatric ICU
  • 24-hour trauma coverage
  • Radiology imaging (CT/MRI/X-ray)
  • Helipad access
  • Surgical suites
  • Pediatric subspecialists
  • Pediatric emergency medicine
  • Orthopedic surgery
  • Neurosurgery
  • Anesthesiology
  • Critical care

Technology & Equipment

  • High-speed CT scanner
  • Ultrasound equipment
  • 24-hour CT/MRI/X-ray capabilities

Team

  • Hackensack Meridian Children’s Hospital teams of pediatric specialists, Children’s Health network — Pediatric care collaboration

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • RateMDs: 4.5/5 (204 reviews)
  • RateMDs: 2.6/5 (3 reviews)
  • The Leapfrog Group: 89% overall rating (N/A)
  • U.S. News & World Report: 88% willingness to recommend (N/A)

Patients praise

  • High patient willingness to recommend the hospital
  • Generally positive experiences with medical staff communication and care quality
  • Fast check-in experiences reported by some patients
  • Comprehensive support programs like the Trauma Survivors Network available to patients

Common complaints

  • Long wait times in the emergency department
  • Billing and insurance-related issues
  • Perceived lack of responsiveness from staff in some cases
  • Environment concerns such as noise at night and cleanliness

"My dad has been to Hackensack hospital over 10 times and we have never ever waited to get him into a room under 16 hours. EVER! Always waited in the dam emergency room in the halls like an animal for 16+ hours."

— Patient Story via HospitalStats.org

"The check-in process was fast. Doctors and nurses were on duty. Both times she got treated within an hour. The place is beautiful. The staff is friendly and ..."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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