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Yale New Haven Health Urgent Care

4.5 out of 5 · 5,943 reviews

Urgent Care • Hamden, CT • Since 2008

About

Yale New Haven Health Urgent Care in Hamden (Hamden location) is part of Yale New Haven Health Urgent Care, a privately held network owned by Yale New Haven Health System. The network offers walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, with on-site X-ray and lab services. Locations operate year-round with weekday hours typically 8:00 a.m.–8:00 p.m. and weekend/holiday hours 9:00 a.m.–5:00 p.m. Parking is available, and both insurance and self-pay options are accepted. The group, founded in 2008 and headquartered in Brookfield, CT, has multiple offices across Connecticut and New York, including the surrounding area near Hamden. Contact and further details are available through the network’s site.

Clinic Type

Urgent Care

Address

2165 Dixwell Ave, Hamden, CT 06514

Phone

860-650-3848

Email

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Opening Hours

Mon–Fri: 8 am – 8 pm; Weekends: 9 am – 5 pm

Telehealth

Available (24/7 Virtual Care)

Services Offered

  • urgent care
  • walk-in
  • virtual care
  • on-site X-ray
  • same-day lab services
  • pediatrics
  • school/camp/sports physicals
  • sore & strep throat
  • UTI & yeast infections
  • STD testing
  • skin infection and rash
  • ear infection
  • covid-19 testing
  • cold and flu
  • asthma
  • allergies
  • minor injuries
  • general illness
  • physicals
  • PCR testing
  • rapid tests
  • RSV
  • strep
  • stomach flu
  • injuries
  • radiology/x-ray
  • virtual visits
  • lab services

Technology & Equipment

  • X-ray
  • lab services
  • telemedicine/virtual care

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google: 4.5/5 (2,580)
  • Aggregated data: 4.5/5 (3,363)

Patients praise

  • Professional, personable, and friendly staff (receptionists, nurses, and providers)
  • Efficient care and clear communication
  • Clean and modern facility with convenient location
  • Responsive and compassionate treatment

Common complaints

  • Occasional long wait times, particularly during high-demand periods like the COVID-19 pandemic
  • Isolated reports of rude staff or dissatisfaction with treatment plans/lack of prescription

"The receptionist at the front desk was ever so pleasant, friendly and professional... Dr. M was very professional. She walked me through my ailment and talked very kindly to me."

— Patient Review via Toprated Business

"The wait time was really long, but it was because of the circumstances around Omicron Covid with everyone trying to get a Covid test at the same time. But overall you were well organized... I was very happy with the process!"

— Patient Review via Solv

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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