Primary Health Solutions
Urgent Care • Hamilton, OH • Since 2006 • 2 (Hamilton West and Middletown) locations
About
Express Care Hamilton is a fast-access care option offered by Primary Health Solutions in Hamilton, Ohio. It provides timely, walk-in–style clinical care designed to shorten wait times for non-emergency medical needs, aligned with the organization’s broader primary care and express care services. Primary Health Solutions operates 20 offices nationwide (20 in Ohio) and includes services like primary care, dental, vision, women’s health, mental health, pharmacy, and care coordination, with Express Care specifically highlighted as a quicker alternative to traditional visits. The Hamilton location is part of the organization’s regional footprint in Butler County, OH.
Clinic Type
Urgent Care
Address
Express Care Hamilton, 903 NW Washington Blvd, Hamilton, Ohio 45013; Express Care Middletown, 1036 S. Verity Parkway, Middletown, Ohio 45044
Phone
(513) 454-1111
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Opening Hours
Mon-Fri 8:00 a.m. – 8:00 p.m.; Saturday 8:00 a.m. – 6:00 p.m. (Hamilton West location); express care hours include evenings and weekends; Hamilton locations open Monday–Friday 8 a.m.–8 p.m. and Saturday 8 a.m.–6 p.m. (Hamilton West)
Emergency Care
After regular business hours, on-call Providers available for emergency clinical advice at (513) 454-1111 or (937) 535-5060
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (referenced for Primary Health Solutions Express Care): Nearly 400 5-star reviews (Primary Health Solutions/Express Care) (Nearly 400 reviews referenced in social media)
- Birdeye (Mercy Health Urgent Care, Bridgewater): 4.3/5 stars (1,898 reviews)
Patients praise
- praise for thorough and competent medical providers in certain instances
- convenient, walk-in access for non-emergency needs
- appreciation for compassionate nursing and specific staff interactions
Common complaints
- reports of rude or dismissive staff behavior
- long wait times for service
- concerns regarding quality of care and misdiagnosis or lack of thorough evaluation
- frustration with communication and follow-up processes
"I found the doctor or Np to be very thorough and very competent... she didn't rush me and serve my needs."
— CareFirst Urgent Care - Hamilton patient review"She will not speak to you nor do a proper evaluation. She is completely rude and will dismiss you instead of doing her job..."
— CareFirst Urgent Care - Hamilton patient review"Reviews indicate that experiences can vary widely, with some praising the staff for their compassion and quick response, while others express dissatisfaction regarding communication and treatment approaches."
— Kettering Health Hamilton - Emergency Center review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy opens urgent care center at Jungle Jim’s International Market complex — Aug 14, 2025
- TriHealth | Be Seen. Be Heard. Be Healed.℠ — May 13, 2026
- Cincinnati VA dedicates new Hamilton outpatient clinic expanding veterans care services — Mar 30, 2026
- Expediting Care to Meet Our Client's Immediate Needs — Mar 23, 2026
- One Year of Express Dental: Expanding Access When It Matters Most - Primary Health Solutions — Mar 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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