UP Health System
Orthopedics • Hancock, MI • Since 1897
About
Summary: UP Health System - Portage is a public hospital and multi-specialty health system serving the Western Upper Peninsula of Michigan since 1896/1897. Based in Hancock, MI, it operates a 36-bed main campus with extensive imaging (Open Bore MRI, 64-slice CT), radiology, lab, cardiopulmonary, sleep disorders, dialysis, rehab, pharmacy, home care/hospice, and a senior living community. It hosts a multi-physician group (40+ physicians) and allied health staff across its clinics. Notably, it hosts the state’s first Level III ASC-verified trauma center and an Express Care walk-in clinic. Serves with locations in Hancock, Houghton, Lake Linden, and Ontonagon, and offers orthopedic services among its specialties.
Clinic Type
Orthopedics
Address
500 Campus Drive; Hancock, MI 49930, US
Phone
+19064864431
Bell_Patient_Portal@lifepointhealth.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 5 out of 5 (Patient Experience Score) (Not specified (based on Oct 2023–Sept 2024 surveys))
- Yelp: 2.6 stars (12 reviews)
- Healthgrades: 4.6 stars (14 reviews (for Dr. Michael Carter))
Patients praise
- High patient willingness to recommend the hospital, with reports of 82-93% recommendation rates.
- Individual orthopedic surgeons associated with the system often receive high ratings from patients.
- Positive testimonials highlighting excellent care and thorough explanations by staff and providers.
Common complaints
- General hospital ratings on platforms like Yelp indicate mixed experiences, with some lower scores reported.
- Clinical performance metrics on some platforms, such as for hip fracture treatment, have indicated outcomes worse than expected.
"Everyone involved in my care was excellent!"
— LocalityBiz Patient Review"Dr Hogan is great. Very friendly and explains everything so thoroughly, I have had some setbacks , but my wound is slowly healing . I would go back to her?."
— LocalityBiz Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UP Medical Group acquires Surgical Associates of Marquette, P.C., expands access to surgical care with new UPHS – Marquette Surgical Associates — Sep 2, 2025
- UPHS-Marquette expanding trauma surgery services — Sep 4, 2025
- Trauma Care in the Upper Peninsula's Only Level III Trauma Center — May 4, 2026
- Imaging Services that Specialize in You — Jan 30, 2026
- UP Health System – Marquette first in the Upper Peninsula to offer innovative treatment for chronic low back pain — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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