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Harlan Medical Center

4.5 out of 5 · 81 reviews

Urgent Care • Harlan, KY • Since 1971

About

Summary: - Mountain Comprehensive Health (MCHC) is a nonprofit federally qualified health center serving Eastern Kentucky, including Harlan. It provides primary care services such as screenings, check-ups, medication refills, and mobile health clinics. - Key facts: founded 1971, headquartered in Whitesburg, KY; 52 staff (up 14.6% YoY), ~$0.5M total funding. Active status with two U.S. offices (main HQ at 226 Medical Plaza Lane, Whitesburg, KY 41858; another Whitesburg location). - Contact: info@mtncomp.org; Phone: 606-633-6032 or +1 606-633-4871. - Sector: Hospitals & Health Care; nonprofit; works with advocates for community health and partners like UnitedHealthcare. - For Harlan-specific inquiries, MCHC operates within the broader Eastern Kentucky network and provides local access through its Whitesburg offices and community programs.

Clinic Type

Urgent Care

Address

132 Village Center, Harlan, KY 40831

Phone

606-573-7771

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urgent Care
  • primary care
  • family medicine
  • walk-in clinic

Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5 out of 5 stars (81 reviews)
  • USCompanies.net: Mixed ratings across reviews (4 reviews sampled)

Patients praise

  • Helpful and friendly support staff
  • Providers noted as caring, attentive, and professional by many patients
  • Appreciation for thorough communication and follow-up in some cases
  • Convenient access to comprehensive services on-site

Common complaints

  • Long appointment wait times
  • Inconsistent bedside manner or providers appearing rushed
  • Concerns regarding medication management or communication about prescriptions
  • Mixed reports on staff professionalism

"Crystal jones is always good to us she listens to what you have to say and is always polite and never makes you feel bad if you have any questions or concerns."

— Birdeye Review

"The wait is long, but most of the Dr's are friendly. Had a couple that acted like they were in a hurry to get out of there and didn't really want to talk about the problem."

— LocalityBiz Review

"Jody Willis didn't even introduce herself or tell me who she was until I asked her right before leaving. When I was getting my vitals taken by a nurse, Jody popped her head in the room and asked 'Is there any chance you could be pregnant'?"

— USCompanies.net Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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