Pro Optical
Optometry • Hartford, VT
About
Pro Optical LP is a West Lebanon, NH-based eyewear retailer offering eye care services, eyeglass fitting, repairs, frame selection assistance, glasses, and contacts. With over 30 years serving the Upper Valley, they provide comprehensive eye exams and prescription services. They operate two offices in West Lebanon, NH, and serve customers nationwide online, with a small local footprint and a focus on personalized vision care. If you’re looking for Hartford, VT patients or nearby eye care in Lebanon, Pro Optical is a local option for glasses, exams, and fittings. Contact: 603-298-5517. Website: pro-optical.com.
Clinic Type
Optometry
Address
200 South Main Street, West Lebanon, NH 03784
Phone
603-298-5517
pro.optical.glasses@gmail.com
Opening Hours
Monday–Friday 8:30am–5:30pm; Saturday 10am–2pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Do you require appointments for all services?
Appointments are only needed for exams; all other services are walk-in.
What services are included in your eye exams?
Eye and contact exams with our independent doctor of optometry, including comprehensive eye examinations and specialized exams like back-to-school eye exams.
Do you offer DMV vision tests?
Yes, DMV vision tests are available to meet driver's license renewal and application requirements.
Where is Pro Optical located?
Our full-service Optical Shop is located in West Lebanon, NH, in the Target shopping plaza at 200 South Main Street.
What are your hours of operation?
Hours of Operation: Monday through Friday 8:30am to 5:30pm; Saturday 10am to 2pm.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Yelp / BestProsInTown: 4.5 out of 5 stars (51 reviews (BestProsInTown))
Patients praise
- Quick, friendly, and helpful service for minor adjustments and repairs
- Thorough and professional eye examinations by the doctor
- Convenient same-day service and walk-in capabilities
- Welcoming and personalized patient care experience
Common complaints
- Dissatisfaction with customer service and staff responsiveness in the optical department
- Issues with eyeglass lens quality and fitting errors (e.g., incorrect progressive lens alignment)
- Lack of transparency or perceived over-prioritization of sales over patient needs
"In less than 5 minutes he had a new arm on my glasses for a nominal fee. It doesn't match and I don't care. I needed them fixed. Such a very nice man."
— Susan L. (Testimonial on Pro Optical website)"They seemed more interested in making a sale than in the customer. They were not interested in asking me any questions about what I wanted. Worst customer service I’ve ever had!!!!"
— Lora Harris (Review on Medicals-Health.com)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Letter: Vermont’s optometry at a crossroads - Valley News — Feb 7, 2026
- 🏥 Multiple Healthcare Openings in Hartford VT with Dartmouth Health - NewsBreak — Jul 7, 2026
- NEA Welcomes Dr. Francis | Nashua Eye Associates — Sep 2, 2025
- From eye disease detection to stylish frames: inside Bennington’s newest family eyecare practice — Apr 2, 2026
- ReFocus Eye Health Partners with Solinsky EyeCare, — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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