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Craig A. Jones, MD

4.6 out of 5 · 345 reviews

Ear, Nose, and Throat (ENT) • Harwich, MA

About

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Clinic Type

Ear, Nose, and Throat (ENT)

Address

Mass Eye and Ear - Mashpee Rogers Outpatient Center, 5 Industrial Drive Suite 202, Mashpee, MA 02649

Phone

+1-508-539-2444

Email

CCHInterpreterServices@CapeCodHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://providers.capecodhealth.org/ma/mashpee/5-industrial-drive-jones-craig

Services Offered

  • General Otolaryngology
  • Balance disorders

Team

  • Craig A. Jones, MD, American Board of Otolaryngology — ENT physician

Insurance & Payment

—

Languages Spoken

—

Social Media

TiktokTwitterYoutubeFacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Mass General Brigham/Mass Eye and Ear official site: 4.7 out of 5 (250 reviews / 730 ratings)
  • U.S. News & World Report: 4 out of 5 (60 reviews)
  • WebMD Care: 4.5 out of 5 (1 review / 25 ratings)
  • Healthgrades: 4.6 out of 5 (34 reviews)

Patients praise

  • Professional and thorough clinical approach
  • Clear communication of medical information
  • Attentive and personalized care
  • Highly recommended by many patients for clinical expertise
  • Friendly and helpful office staff (in majority of reports)

Common complaints

  • Occasional patient dissatisfaction with front desk staff and administrative policies (e.g., rigid appointment cancellation for late arrivals)

"Dr. Jones is a superlative clinician. Did excellent exam, listened thoughtfully to all I had to say, reviewed my chart, efficiently communicated vast amounts of useful information to guide my care, and displayed top notch up-to-knowledge in his specialty fields."

— Mass General Brigham Patient Review

"If I didn't have a bad experience with his front desk I would have given him a 5 plus!... I couldn't believe when the woman at the front desk said she had to cancel my appointment because I was 15 minutes late!"

— WebMD Care Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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