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Haverhill Family Office

4.7 out of 5 · 1,314 reviews

Urgent Care • Haverhill, MA

About

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Haverhill Family Office in Haverhill, MA is a primary care clinic located across from Holy Family Hospital that offers same-day appointments and walk-in care. The clinic provides comprehensive primary care services including health promotion, disease prevention, and diagnosis and treatment of acute and chronic illnesses.

Clinic Type

Urgent Care

Address

Across from Holy Family Hospital, Haverhill, MA

Phone

+1-978-521-6555

Email

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Opening Hours

Mon-Fri regular business hours for primary care; urgent care after hours, weekends, and holidays

Website

https://www.haverhilldoctor.com/primary-care-urgent-care/

Services Offered

  • Primary Care
  • Urgent Care
  • Same-day appointments
  • Walk-in care
  • Comprehensive primary care
  • Scheduling appointments

Insurance & Payment

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Languages Spoken

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • AFC Urgent Care Haverhill: 4.7/5 stars (1,280 reviews)
  • Steward Primary Care of Haverhill: 1.8/5 stars (5 reviews)
  • Beth Israel Lahey Health Urgent Care – Haverhill: 3.7/5 stars (29 reviews)

Patients praise

  • Primary care providers are frequently praised for their bedside manner, thoroughness, and long-term, supportive relationships with patients
  • Urgent care facilities receive praise for convenience, speed, and efficiency for acute, non-life-threatening issues

Common complaints

  • Urgent care concerns include inconsistent staff demeanor, cleanliness issues, and mixed experiences with thoroughness of care
  • Primary care complaints focus on difficulty with administrative processes, perceived rude customer service, and appointment scheduling challenges

"In all my 45 years, I have never experienced a better doctor then Dr. Shih... He's doesn't rush threw your appointment or just throw any type of medication at you, to get you out of there fast."

— Haverhill Family Office - Primary Care Patient Review

"The WORST hospital / primary care / customer service I’ve ever experienced... Every single employee is rude & miserable."

— Steward Primary Care of Haverhill Patient Review

"Warning don't go here for the safety of your life. Go to the other Urgent Care instead."

— Beth Israel Lahey Health Urgent Care Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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