Hays Medical Center
Hospital Medicine • Hays, KS
About
Hays Medical Center is a private, not-for-profit hospital in Hays, Kansas, providing tertiary level services including cardiac care through its DeBakey Heart Institute, acute and pediatric care, cancer treatment, joint and spine care, emergency services with Level III trauma, rehabilitation, hospice, and robotic surgery. The 207-bed facility also operates specialty and rural health clinics and a wound care center.
Clinic Type
Hospital Medicine
Address
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Phone
1-785-623-2350
sara.schulte@haysmed.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 4.2/5 (411 reviews (on Google/Birdeye platform))
- Healthgrades: 69% (Patient Experience Rating)
Patients praise
- General patient appreciation for medical staff and care provided
- High willingness of patients to recommend the hospital to others
- High performance in specific adult procedures and conditions
Common complaints
- Complaints regarding billing issues and payment portal changes
- Concerns about insurance reimbursement and network coverage (e.g., Blue Cross Blue Shield)
- Reports of patient care dissatisfaction, including communication and emergency handling issues
"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical profession..."
— Google Review via Birdeye"Some HaysMed customers have reported receiving old or paid bills after a recent change in the HaysMed billing system."
— Hays PostSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HaysMed, Gove County Medical Center Move Forward with Official Partnership - HaysMed — Apr 1, 2026
- HaysMed, Gove County Medical Center Announce New Partnership to Strengthen Healthcare in Quinter & Beyond - HaysMed — Nov 19, 2025
- Gove County Medical Center and HaysMed: About The Partnership - HaysMed — Dec 10, 2025
- Seconds Matter: HaysMed Leads the Way in Stroke Care for the Region - HaysMed — May 28, 2026
- HaysMed Earns 2025 “To the Stars” Kansas Business Award - HaysMed — Jan 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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