Pillow Clinic

Pediatrics • Helena, AR

About

Pillow Clinic is a family medicine practice in Helena, AR offering comprehensive primary care for patients of all ages, including pediatrics, family medicine, preventive visits, chronic disease management, on-site labs, and telemedicine. Founded in 2003 and led by three family physicians, the clinic serves Helena and the Delta region with services spanning infant care through adult and senior care.

Clinic Type

Pediatrics

Address

Helena, AR 7234

Phone

870-572-5996

Email

—

Opening Hours

Monday – Thursday 8AM–5PM; Friday 8AM–2PM; Walk-In Clinic Monday–Thursday 8-10:30AM & 1-3:30 PM, Friday 8-10:30AM & 1-1:30 PM; Closed 12-1PM daily for lunch

Website

https://www.pillowclinicpllc.com/

Telehealth

Secure virtual visits; telemedicine available

Services Offered

Primary care
Family medicine
Pediatrics
Chronic condition management
Well-child visits
Infant care
Adolescent care
Adult care
Comprehensive healthcare

Team

Pillows (The Pillow Family), Family of physicians — Physicians

Insurance & Payment

Medicare
Medicaid
Most major insurance plans

Our team accepts Medicare, Medicaid, and most major insurance plans.

Not specified

Languages Spoken

English

FAQs

What services do you offer?

Primary care for infants, children, adolescents, adults; well-child visits; chronic condition management; family medicine.

What are the clinic hours?

Clinic Hours: Monday – Thursday (8AM – 5PM), Friday (8AM - 2PM); Lunch break 12-1 PM. Walk-In Clinic: Monday – Thursday (8-10:30AM & 1-3:30 PM), Friday (8-10:30AM & 1-1:30 PM).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades, US News & World Report, WebMD, Vitals: Generally high clinical ratings (e.g., 5/5 on US News and WebMD, 3.7/5 on Healthgrades) (Varies by platform (e.g., 16 reviews on US News, 9 on Healthgrades))

Patients praise

Physicians described as caring, thorough, and willing to spend time with patients
Highly rated for clinical quality and personal connection with patients
Effective at handling urgent needs and records requests in some cases

Common complaints

Receptionist/front desk staff reported as rude or disrespectful
Difficulties with appointment scheduling and billing policies
Long wait times for walk-in appointments
Occasional lack of follow-through on administrative tasks or medication refills

"The doctors and nurses are friendly and takethe time to really get to know their patients and build a personal relationship with them. However, the ladies up front are rude and disrespectful."

— LocalityBiz review

"Great Dr. And great personally. Every moment is memorable,because Dr. James Pillow cares about his patients. My whole family from my mom and dad down to my grandchildren goes to the Pillow clinic. I truly trust him and his Staff. The greatest!"

— Vitals review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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