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Deaconess Henderson Hospital - Medical Office Building 2

4.8 out of 5 · 203 reviews

Family Medicine • Henderson, KY • Since 1892

About

Deaconess Henderson Hospital – Medical Office Building 2 (MOB 2) is part of Deaconess Health System in Henderson, Kentucky. The system operates 13 offices nationwide (United States). MOB 2 serves as a clinical site under the Deaconess Henderson Hospital network, offering outpatient services, physician offices, and related care anchored at Henderson facilities. For precise services, hours, or scheduling at MOB 2, contact Deaconess Henderson Hospital or visit the main Deaconess site for location-specific details.

Clinic Type

Family Medicine

Address

1413 N. Elm St. Suite 201, Henderson, KY

Phone

270-827-8662

Email

deaconesscostquote@deaconess.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Pediatric care
  • Adolescent care
  • Adult care
  • Geriatric care
  • Family medicine
  • Primary care
  • General medical services

Team

  • Bradley Bilbro, DO — DO, Family Medicine
  • Emma Martz, DO — DO, Family Medicine
  • Jessica Watson, DO — DO, Family Medicine
  • Martha Ridley, APRN — APRN, Family Medicine
  • McKenzie Tucker, DO — DO, Family Medicine
  • Necia Garrett, APRN — APRN, Family Medicine

Insurance & Payment

—

Languages Spoken

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FAQs

What services does Family Medicine provide?

Family medicine doctors are specially trained in all aspects of family medicine, including pediatric, adolescent, adult and geriatric care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Deaconess (clinic/provider page for a clinician at Medical Office Building 2): 4.8 out of 5 (203 ratings)
  • Healthgrades (hospital): positive sentiment shown in recent reviews (e.g., “very satisfied”) (not stated in provided snippet)
  • Health US News (hospital): 86% of patients willing to recommend (not stated in provided snippet)
  • Loc8NearMe (hospital): review scores not stated in provided highlights (63+ comments mentioned (count not fully specified))
  • LocalityBiz (hospital): star breakdown not provided; includes strongly negative reviews (not stated in provided highlights)
  • Rate A Hospital (hospital): star breakdown not provided; includes strongly negative reviews (not stated in provided highlights)

Patients praise

  • Caring/compassionate staff and nurses
  • Doctors explaining care and providing good treatment
  • Positive inpatient/ER experiences and follow-up/check-ins
  • General satisfaction with office visits

Common complaints

  • Poor communication with family/patients (especially around billing, updates, and scheduling)
  • Unresponsive or unavailable doctors/care management not returning calls
  • Long waits/delays (hallway waiting, delays in testing/surgery)
  • Concerns about quality of care and safety (oxygen not provided, possible infection/wrong diagnosis)

"“I was very satisfied with my office visit.”"

— Healthgrades – Deaconess Henderson Hospital page (snippet of a review)

"“Dr. ROSS took my prostate out today. He was awesome. His staff & nurses were awesome... I would recommend Deconess Hospital to the world.”"

— Loc8NearMe – Deaconess Henderson Hospital reviews (Most Recent Reviews)

"“There was no communication between the hospital and the family regarding billing issues... Doctors constantly unavailable, care management not returning calls.”"

— LocalityBiz – Deaconess Henderson Hospital (review excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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