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Clinic Locations / Contact | Urology

Urology • Herkimer, NY • Multiple locations including Upstate Urology at 550 Harrison, Community Hospital, Camillus, Auburn, Cortland, Verona, Pediatric Urology, MVHS locations

Clinic Type

Urology

Address

550 Harrison Street, Syracuse, NY 13202; 4900 Broad Road, Syracuse, NY 13215; 208 Township Blvd, Camillus, NY 13031; 161 Genesee Street, Auburn, NY 13021; 11 Alvena Avenue, Cortland, NY 13045; 5584 East Main St., Verona, NY 13478; 725 Irving Avenue, Syracuse, NY 13210; 1676 Sunset Avenue, Utica, NY 13502

Phone

315-464-1500 (Harrison Center)

Email

FroioK@Upstate.edu

Opening Hours

Office Hours: varies by location (example provided: 8:00am-4:30pm; 8:30 am to 4:30 pm; 8:00am-4:30pm)

Telehealth

https://www.upstate.edu/urology/healthcare/telehealth.php

Services Offered

  • Urology services
  • Pediatric Urology
  • Specialty Urology clinics (e.g., Camillus, Auburn, Cortland, Verona, Community Hospital, MVHS)

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com (Dr. Robert Fleischer): 4.3 out of 5 stars (25 ratings)
  • Vitals.com (Bassett Healthcare Herkimer): 4.5 out of 5 stars
  • WebMD (Bassett Healthcare Herkimer): not specified (1 review)

Patients praise

  • some patients report successful outcomes and life-saving care
  • appreciation for specific providers' bedside manner and professional interest in patient health

Common complaints

  • reports of dismissive or condescending staff
  • allegations of inadequate or negligent medical care
  • difficulty scheduling appointments or communicating with providers

"I have soooooo much confidence in Dr. Fleischer. I would NEVER see another urologist! His bedside manner is the best. And he really cares about his patients."

— Vitals.com patient review

"STAY AWAY IF YOU WANT ANY IMPROVEMENT AND GO TO A REAL UROLOGIST LIKE I DID."

— Vitals.com patient review

"This place is a joke! Horrible , condescending staff. The medical treatment is beyond neglectful."

— WebMD patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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