
Clinic Locations / Contact | Urology
Urology • Herkimer, NY • Multiple locations including Upstate Urology at 550 Harrison, Community Hospital, Camillus, Auburn, Cortland, Verona, Pediatric Urology, MVHS locations
Clinic Type
Urology
Address
550 Harrison Street, Syracuse, NY 13202; 4900 Broad Road, Syracuse, NY 13215; 208 Township Blvd, Camillus, NY 13031; 161 Genesee Street, Auburn, NY 13021; 11 Alvena Avenue, Cortland, NY 13045; 5584 East Main St., Verona, NY 13478; 725 Irving Avenue, Syracuse, NY 13210; 1676 Sunset Avenue, Utica, NY 13502
Phone
315-464-1500 (Harrison Center)
FroioK@Upstate.edu
Opening Hours
Office Hours: varies by location (example provided: 8:00am-4:30pm; 8:30 am to 4:30 pm; 8:00am-4:30pm)
Telehealth
https://www.upstate.edu/urology/healthcare/telehealth.php
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com (Dr. Robert Fleischer): 4.3 out of 5 stars (25 ratings)
- Vitals.com (Bassett Healthcare Herkimer): 4.5 out of 5 stars
- WebMD (Bassett Healthcare Herkimer): not specified (1 review)
Patients praise
- some patients report successful outcomes and life-saving care
- appreciation for specific providers' bedside manner and professional interest in patient health
Common complaints
- reports of dismissive or condescending staff
- allegations of inadequate or negligent medical care
- difficulty scheduling appointments or communicating with providers
"I have soooooo much confidence in Dr. Fleischer. I would NEVER see another urologist! His bedside manner is the best. And he really cares about his patients."
— Vitals.com patient review"STAY AWAY IF YOU WANT ANY IMPROVEMENT AND GO TO A REAL UROLOGIST LIKE I DID."
— Vitals.com patient review"This place is a joke! Horrible , condescending staff. The medical treatment is beyond neglectful."
— WebMD patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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