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InstaCare

4.2 out of 5 · 3,384 reviews

Emergency Care • Herriman, UT

Clinic Type

Emergency Care

Address

9450 South 1300 East, Sandy, UT 84094; 390 North Main Street, Bountiful, UT 84010; 181 East Medical Tower Drive, Murray, UT 84107; 3723 West 12600 South, Suite 150, Riverton, UT 84065; 3845 West 4700 South, Taylorsville, UT 84129

Phone

(801) 501-2110

Email

pc-communications@imail.org

Opening Hours

Most locations open 7 days a week with extended hours (exact hours not provided)

Telehealth

Yes (virtual appointments/on-demand video visits)

Services Offered

  • Urgent care
  • InstaCare
  • Walk-in clinic
  • Laboratory services
  • X-ray
  • Treatment rooms
  • Pediatrics at urgent care
  • Virtual care/telehealth
  • Same-day availability
  • No appointment necessary
  • Emergency vs urgent care guidance

Technology & Equipment

  • State-of-the-art laboratory facilities
  • X-ray capabilities
  • Fully stocked treatment rooms
  • Electronic medical records (implied for Intermountain patients)

Insurance & Payment

—

Languages Spoken

—

FAQs

What services do InstaCare and walk-in clinics provide?

InstaCare and walk-in clinic services are equipped with state-of-the-art laboratory facilities, X-ray capabilities, and fully stocked treatment rooms to address a wide range of conditions.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Bountiful InstaCare (Birdeye): 4.1/5 (854)
  • Lehi Clinic InstaCare (Birdeye): 3.8/5 (473)
  • Intermountain Health Alta View InstaCare (Birdeye): 4.3/5 (919)
  • Utah Valley InstaCare (Birdeye): 4.3/5 (1138)

Patients praise

  • Speedy and efficient care in some instances
  • Friendly and helpful staff in certain interactions
  • Convenient access to lab and X-ray services
  • Helpful financial assistance programs for uninsured patients

Common complaints

  • High billing costs and perceived overcharging
  • Challenges with new billing software and account errors leading to collections issues
  • Rude or dismissive staff attitudes at some locations
  • Long wait times and inefficient registration processes
  • Concerns over quality of care and being referred to the ER unnecessarily

"Instead of providing a brace or basic treatment, we were told to purchase one at the CVS across the street. Then the bill arrived: $574.40 after insurance... This feels like blatant overcharging."

— Patient review for Herriman-area facility

"The office culture among the remaining staff in their clinics has gone from caring and pleasant to annoyed and sometimes genuinely hostile."

— Reddit discussion on Intermountain Health experiences

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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