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Infectious Disease - Hershey

5 out of 5 · 6 reviews

Infectious Diseases • Hershey, PA

About

Summary: - The Milton S Hershey Medical Center Physicians Group is a private hospitals and health care organization based in Hershey, Pennsylvania, affiliated with Penn State Health Milton S. Hershey Medical Center. - It focuses on coordinated, comprehensive care through Penn State Heart and Vascular Institute (cardiology, veins, and arteries) and is part of an academic medical center. - Contact options include multiple Penn State Health phone numbers; main location is in Hershey, PA. - The organization operates within healthcare, medical centers, and academic contexts, and appears under the Penn State Health umbrella.

Clinic Type

Infectious Diseases

Address

500 UNIVERSITY DR, Hershey, Pennsylvania 17033, us

Phone

7179819000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Infectious diseases care
  • diagnosis and treatment of illnesses caused by bacteria, viruses, fungi, and other pathogens
  • prevention of spread of contagious diseases
  • kid-friendly services for children by Pediatric Infectious Diseases team
  • multidisciplinary team approach (physicians, nurses, social workers, case managers, dieticians, pharmacists)
  • integrated outpatient parenteral antibiotic therapy (OPAT) program
  • research and clinical trials in HIV, COVID-19, tickborne infections, antibiotic resistance
  • coordination with microbiology, orthopaedics, cancer care, transplant care, family medicine, lung care, allergy and immunology, urology, nutrition, social work and more
  • travel medicine
  • conditions treated including bloodstream infections, bone and joint infections, COVID-19 and other respiratory infections, tick/mosquito-borne diseases, endocarditis, fungal infections, HIV/AIDS, post-transplant infections

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD/Penn State Health Provider Profiles: 5.0 out of 5 (based on 6-80 ratings for specific doctors) (6-80 ratings (for specific providers))
  • U.S. News & World Report (Hospital-wide): 91% recommendation rate (Not explicitly stated (hospital-wide))
  • Birdeye (Hospital-wide): Not explicitly stated (aggregated) (1,952 reviews (hospital-wide))

Patients praise

  • providers praised for thorough explanations, respectful communication, and genuine care
  • high patient satisfaction scores for specific specialists (e.g., 5.0/5.0 for some ID doctors)
  • effective, organized home recovery programs for ongoing infection treatment
  • high institutional recommendation rate (91% willing to recommend the hospital)

Common complaints

  • concerns regarding follow-up care and attention from some individual providers
  • reports of long wait times for appointments and in the emergency department
  • general complaints about hospital billing, fees, and administrative processes
  • criticism of perceived focus on financial gain over patient well-being by some reviewers

"Dr. Bai ... genuinely cared about my overall health as opposed to just the condition of my wound... treated like I was a person, not just a patient."

— WebMD Patient Review

"This place is only in business to make money & they DON'T CARE about the patients health. You spend more time in the waiting room then you do with the dr."

— Birdeye Patient Review (Hospital-wide)

"I got the exact same thing that I was getting in the hospital. ... They were so organized, and they had everything right down... It took away a ton of stress for me."

— Contessa Health Case Study

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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