Department of Psychiatry and Behavioral Health
Psychiatry and Behavioral Health • Hershey, PA
About
The Department of Psychiatry and Behavioral Health in Hershey, PA offers clinical care, education, and research across multiple service areas including adult and child outpatient services, inpatient services, consult/liaison services, integrated care, neuromodulation, and neuropsychology. The department has more than 60 faculty members including psychiatrists, psychologists, and social workers, and conducts basic science, clinical, translational, health services, and epidemiology research.
Clinic Type
Psychiatry and Behavioral Health
Address
700 HMC Crescent Road, Hershey, PA 17033
Phone
814-867-5088
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the mission?
To enhance quality of life through improved mental health services, training the next generation of providers, and the discovery of knowledge and design of cutting-edge interventions in psychiatric care.
What do you offer education-wise?
Education in the Department provides training at all levels of practice.
What research areas are involved?
Basic science, clinical, translational, health services and epidemiology research.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 4/5 (14 reviews (for Department of Psychiatry))
- Penn State Health Official Site: 4.8/5 (154 ratings (example for specific provider))
- WebMD Care: 4.5/5 (7 ratings (example for specific provider))
- Vitals: 4.4/5 (10 ratings (example for specific provider))
Patients praise
- Specific physicians are often praised for their knowledge, compassion, and effectiveness in treatment
- Many individual psychiatrists hold high ratings for communication and professionalism
- Patients express gratitude for successful treatment outcomes and positive bedside manner from certain providers
Common complaints
- Long wait times in the emergency department and for appointments
- Concerns regarding billing practices and confusion over medical bills
- General frustration with hospital administrative processes and perceived lack of patient care prioritization
"Dr. Douglas is dear to my heart. I was assigned to her when I was wanting to get pregnant at 42...and with her knowledge and skills she prescribed the right medications and saw me through the mental health part of it. At 44, I gave birth to my son with little complications. I will forever be grateful for her skill, experience, understanding and compassion. She is a top notch doctor!"
— Vitals review of Dr. Elaine J. Douglas"This place is only in business to make money & they DON'T CARE about the patients health. You spend more time in the waiting room then you do with the dr. They want you to take all these test so they can bill your insurance for it to make money."
— Birdeye review of Penn State Health Milton S. Hershey Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Psychiatry and Behavioral Health Clinical Care | College of Medicine — Feb 26, 2026
- Psychiatry Residency | Penn State College of Medicine — Aug 15, 2025
- Penn State Health unifies psychiatric, behavioral health services to expand access | Penn State University — May 18, 2026
- Penn State Health unifies psychiatric and behavioral health services ... — May 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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