Pennsylvania Psychiatric Institute
Psychiatry and Behavioral Health • Hershey, PA
About
Penn State Health Department of Psychiatry and Behavioral Health in Hershey, PA offers specialized treatment programs for mood, eating, sleep, autism spectrum, attention deficit hyperactivity, conduct, substance use and psychotic disorders. The department provides inpatient, outpatient, and partial hospital programs, along with neuromodulation services.
Clinic Type
Psychiatry and Behavioral Health
Address
500 University Drive Hershey, PA 17033
Phone
(717) 531-8515
rmoore@ppimhs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are provided through Penn State Health and the Pennsylvania Psychiatric Institute?
Specialized treatment programs for mood, eating, sleep, autism spectrum, attention deficit hyperactivity, conduct, substance use and psychotic disorders; specialized treatment settings include inpatient, outpatient, and partial (day) hospital programs; specialized treatment modalities including neuromodulation services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 4 out of 5 stars (overall patient experience for Psychiatry department at Hershey Medical Center) (14 reviews)
- Penn State Health official website/survey data: 4.8 out of 5 stars (for Dr. Christa L. Vanbelkum) (55 reviews)
- Better Business Bureau (BBB) for Hershey Medical Center overall: 18 complaints filed over a three-year period
Patients praise
- Compassionate and expert care for mental health conditions
- High satisfaction ratings for individual providers (e.g., 4.8/5 for some staff)
- Comprehensive range of services for all ages
Common complaints
- Long wait times in emergency and clinic settings
- Administrative and billing issues, including confusing invoices and collections notifications
- Perception of being profit-oriented rather than patient-focused
- Lack of responsiveness or poor communication from staff
"I have received a letter stating my bill went to credit collections without any previous notifications. The bill I did received had multiple amounts due in different pages a confusing to read."
— BBB patient review for Hershey Medical Center"You spend more time in the waiting room then you do with the dr. They want you to take all these test so they can bill your insurance for it to make money."
— Birdeye patient review for Hershey Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Psychiatry and Behavioral Health Clinical Care | College of Medicine
- Psychiatry and Behavioral Health Chair's Message | Penn State
- [PDF] Outpatient Directory - Hershey - Penn State Health
- Penn State Health unifies psychiatric, behavioral health services to expand access | Penn State University — May 18, 2026
- Penn State Health unifies psychiatric and behavioral health services ...
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other psychiatry and behavioral health clinics in Hershey, or search the full directory by insurance, ratings, and more.