Catawba Valley Healthcare
Mental and Behavioral Health • Hickory, NC • Since 2005
About
Summary: Catawba Valley Healthcare (CVH) is a nonprofit, independent, community-based provider focused on whole-person care, serving Burke and Catawba Counties, with primary care and mental health services. Established in 2005, CVH operates 4 offices nationwide (locations include Hickory and Valdese, NC) and emphasizes brain health, counseling, psychiatric medication management, social support, and primary/urgent care. It is not part of Catawba Valley Health System. Headquarters: Hickory, NC. Contact: cvbhtelehealthnavigator@cvhnc.org; main phone numbers: (828) 695-2511 and (828) 695-5900.
Clinic Type
Mental and Behavioral Health
Address
327 1st Ave NW, Hickory, North Carolina 28601, US
Phone
(828) 695-5900
Tirandazza@cvhnc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
CVH Primary Care Clinic Welcomes New Patients in Valdese
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Promallu (Aggregated Data): 4.4/5 (228 reviews)
- Facebook: 94% recommendation rate (28 reviews)
- Vivian Health: 4.3/5 (21 reviews (Staff/Provider-focused))
Patients praise
- Generally positive feedback for nursing and bedside clinical staff
- High patient recommendation rate on social platforms (approx. 94%)
- Successful, compassionate care reported during specific surgical or diagnostic procedures
- High performance ratings in specialized outpatient surgery domains like facility and staff interactions
Common complaints
- Reports of rude or dismissive communication from administrative and intake staff
- Concerns regarding billing department organization and processes
- Instances of perceived lack of responsiveness or follow-through from clinical providers
- Complaints about perceived inadequate mental health service representation in the community
"Just spoke to the most miserable person in the world while just trying to ask for a status on my prescription... Unprofessional, inconsiderate, and outright rude."
— Promallu User Review"First of all. This review is not a reflection of clinical staff as all experiences have been positive... This review is in reference to their billing department. Immensely disorganized and difficult to contact."
— MedicalRecords.com User Review"The quality and patient experience that you work so hard to achieve was certainly visible during our brief stay at CVMC."
— MedicalRecords.com User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Catawba Valley Health System Announces New Lenoir Primary Care Practice - Catawba Valley Health System — May 18, 2026
- Catawba Valley Psychiatry Clinic Opens in Hickory, Introduces Sliding Scale Payment for Uninsured Patients - Worldnews.com — Mar 2, 2026
- Catawba Valley Psychiatry Clinic Opens in Hickory, Introduces — Mar 2, 2026
- Catawba Valley Health System Opens New Community Pharmacy In Hickory - WHKY — May 22, 2026
- Catawba Valley Health System opens practice in Lenoir | Metrolina — Jun 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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