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Hometown Urgent Care & Occupational Health

4.1 out of 5 · 431 reviews

Urgent Care • Hilliard, OH • Since 2006 • 7 Columbus area locations (including Hilliard) locations

About

Hometown Urgent Care is a privately held urgent care provider serving Ohio, with 33 clinics including locations in Cincinnati, Dayton, Columbus, Akron, Cleveland, and Northeast Ohio. Founded in 2006 and headquartered in Beavercreek, OH, they offer same-day urgent care, occupational health, telehealth, and employer health services. They emphasize patient-centered care and operate across multiple Ohio locations, but there is no explicit Hilliard, Ohio location listed on their site. For Hilliard-specific online check-in or walk-in options, verify closest Ohio location and whether Hometown Urgent Care has a Hilliard address or accepts online check-in at a nearby clinic. Contact: 937-404-1101. Website: myhometownuc.com.

Clinic Type

Urgent Care

Address

2371 Hilliard Rome Rd., Hilliard, OH 43026

Phone

614-921-0648

Email

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Opening Hours

Mon-Fri 8AM-7PM; Sat-Sun 8AM-6PM

Emergency Care

None indicated (urgent care)

Services Offered

  • Urgent care
  • Walk-in clinic
  • Occupational health services
  • Drug and alcohol testing
  • Physicals
  • X-ray
  • EKG
  • Labs
  • COVID-19 testing
  • Pediatric care
  • Wellness
  • Minor illnesses (flu, cold, infections)
  • Minor injuries (fractures, lacerations, burns)
  • Clinical research

Technology & Equipment

  • X-ray
  • EKG
  • Labs
  • COVID-19 testing
  • Patient portal (intelichart)
  • Digital check-in (online)

Insurance & Payment

  • All Major Insurances

Pay as you wish option; Cash/Check/Credit Cards accepted; 88% lower cost than ER (from marketing copy)

Pay as you wish, Cash, Check, Credit Card, Insurance (major), Credit Cards, Insurance

Savings plan: Pay as you wish; 88% lower cost than ER (marketing claim)

Languages Spoken

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Pricing

  • $30 Sports Physicals (specific to timeframe)
  • Pay as you wish; 88% lower than ER

Current Offers

$30 Sports Physicals — $30 (expires 4/1-9/7)

FAQs

What services are offered?

Urgent care, occupational health, diagnostic testing, pediatric care, minor injuries, wellness, etc.

What are hours?

Mon-Fri 8AM-7PM; Sat-Sun 8AM-6PM

What are the hours for the Hilliard clinic?

Mon-Fri: 8AM - 7PM and Sat-Sun: 8AM - 6PM.

What types of services are offered?

Urgent care services, pediatric care, minor illnesses and injuries, diagnostic testing, occupational health services, and more.

Do you offer walk-in or schedule-ahead options?

Schedule ahead or walk-in at your convenience.

What payments are accepted?

Pay as you wish; cash, credit cards, and insurance accepted.

Do you accept major insurances?

Yes, most major insurances are accepted.

Is there a 3-Day guarantee program?

Our 3-Day guarantee program offers peace of mind if you’re not better at your first visit.

Commitments

  • 3-Day guarantee program mentioned
  • Walk-in convenience

Awards & Accreditations

  • 2026 Award Recognitions
  • We are honored to have Hometown Urgent Care & Occupational Health recognized by the communities we serve.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google Reviews: 4.1/5 stars (431 reviews)

Patients praise

  • Friendly and attentive staff
  • Clean and organized facility
  • Minimal or short wait times
  • Convenient online check-in and scheduling options
  • Thorough care and clear communication from providers

Common complaints

  • Reports of delays during peak hours
  • Some patient dissatisfaction with staff or perceived lack of skill
  • Documented complaints filed with the Better Business Bureau against the organization

"Fast service, Clean office. The PA thst was there is great always friendly and explains everything so I understand."

— Hometown Urgent Care official website (patient testimonial)

"Clean, organized & minimal wait times are just a few highlights at this location. Staff are friendly esp Lisa at front desk & AJ who helped me with my ear ..."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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