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Family Health Center

4.8 out of 5 · 119 reviews

Family Practice • Hillsborough, NH

Clinic Type

Family Practice

Address

1 Oak Ridge Rd, Wheeler Professional Park, West Lebanon, NH 03784

Phone

603-448-1941

Email

—

Opening Hours

Monday–Friday 8:30am–4:30pm

Services Offered

  • Family medicine
  • Physical exams
  • Health and wellness
  • Prescribing medications
  • Treating illness and injury
  • Same-day appointments for acute illnesses and injuries
  • Appointments Monday–Friday 8:30am–4:30pm for established patients

Team

  • James Kelsey, MD — MD
  • Caroline Gerhardt, MD — MD
  • Lisa Buck-Rogers, PA-C — PA-C

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are your hours and availability for established patients?

Appointments Monday thru Friday 8:30am-4:30pm for our established patients. They strive to provide same day appointments for acute illnesses and injuries.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (18 reviews)
  • Tebra: 5.0 out of 5 stars (101 reviews (platform aggregate))

Patients praise

  • Compassionate and concise care by providers
  • Effective communication by specific practitioners
  • Exceptional support staff experiences

Common complaints

  • Unprofessional office staff
  • Lack of follow-through on administrative tasks

"This office needs improvement. Some of the staff running the office are unprofessional. They also don't follow through on ..."

— Yelp

"She’s the best Primary Care physician I’ve ever had the pleasure to treat me. Concise, take charge common sensical - compassionate with a good sense of humor. I’ve enthusiastically recommended her to new people to the area. PLUS, I need to say that the support staff are exceptional!!"

— Tebra (patient review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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