Imaging
Imaging/Radiology • Hilo, HI • Since 1996
About
Hilo Benioff Medical Center (Hilo Medical Center) is a government-owned hospital in Hilo, Hawaii. It operates a 20-acre campus with 157 acute-care beds and 35 long-term care beds, and a Level III Trauma Center with a busy emergency department serving over 52,000 patients annually. The center offers comprehensive inpatient and outpatient services, including emergency care, primary and specialty clinics, rehabilitation, telehealth, and imaging departments. It employs about 1,600 people and maintains a medical staff of roughly 250 clinicians across 33 specialties. The organization also provides a career portal for physicians, staff, and other healthcare professionals. If your focus is imaging roles, there are active job postings in imaging departments, including CT imaging, and the hospital is affiliated with Hilo Benioff Medical Center branding. Contact: main lines listed (808) 932-4200, (808) 932-3000, (808) 932-4100. Website: hbmc.org.
Clinic Type
Imaging/Radiology
Address
Hilo, Hawaii
Phone
8089323800
hmcimagingsupport@hhsc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
How can I request my imaging records?
Fill out the authorization form and email it to hmcimagingsupport@hhsc.org along with a copy of your valid photo ID.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustindex.io (Hawai‘i Radiologic Associates): 2.6 out of 5 stars (Multiple reviews aggregated on Trustindex)
- Expected Healthcare (Hawaii Radiologic Associates Ltd): 3.7 out of 5 stars (7 reviews)
- Expected Healthcare (HI Frequency Imaging LLC): 5.0 out of 5 stars (44 reviews)
Patients praise
- Professional and skilled medical staff reported by some patients
- Positive experiences with ultrasound technologists and diagnostic radiologists who take time to explain results
- Welcoming, compassionate, and patient-focused environment at some clinics
- Efficient and high-quality imaging services reported by some users
Common complaints
- Difficulty scheduling appointments and unresponsive phone lines
- Reports of unprofessional or rude staff interactions
- Past experiences with system-wide service outages and lack of communication
- Concerns regarding billing processes and communication with collection agencies
"Tried to make an appointment today. My physician sent them a referral last month. Vanessa was rude, what type of receptionist is she. This facility has had a lot of issues, systems down."
— Trustindex.io review for Hawai‘i Radiologic Associates"Having access to these services brought light to a scary time. Ultrasounds were always nerve racking for me because of my daughter’s diagnosis. The experience was very professional and the care for your patients is greatly shown through your work."
— Testimonial from Registered Nurse for HI Frequency Imaging LLCSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UH Hilo exploring AI as tool for natural hazard intelligence | University of Hawaiʻi System News — Jun 9, 2026
- Astrophotos! UH Hilo astronomy students capture dazzling images from atop Maunakea - UH Hilo Stories — Mar 31, 2026
- Hawaiʻi Island teens discover mapping tech, opportunities at UH Hilo | University of Hawaiʻi System News — Dec 10, 2025
- With an Infusion of Funds, UH Hilo’s Data Science Lab is Transforming Into a Scientist-Centered AI Lab » Hawai‘i Data Science Institute — Mar 12, 2026
- GIS Day at UH Hilo Inspires Students With Hands-On Geospatial Learning - PISCES — Nov 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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