Kaiser Permanente Hilo Clinic
Obstetrics (OB-GYN) • Hilo, HI
About
Obstetrics and Gynecology (Ob-Gyn) at Kaiser Permanente Hilo Clinic is located at 1292 Waianuenue Ave in Hilo, Hawaii. The department provides obstetrics and gynecology services and is open Monday through Friday from 8 a.m. to 5 p.m.
Clinic Type
Obstetrics (OB-GYN)
Address
1292 Waianuenue Ave, Hilo, HI 96720
Phone
1-833-833-3333
directoryupdate-hi@kp.org
Opening Hours
Monday through Friday, 8 a.m. to 5 p.m.
Emergency Care
After-hours advice available; Appointments/information/24-hour cancellations: 1-833-833-3333 (Toll free)
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Obstetrics and Gynecology department at Kaiser Permanente Hilo Clinic?
Monday through Friday, 8 a.m. to 5 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, Vitals, and Top Rated Local: Varies significantly; individual OB-GYN ratings range from approximately 3.1 to 4.4 out of 5 stars across different platforms (Based on varying numbers of reviews per provider (e.g., 14-17 ratings per physician))
Patients praise
- Some individual physicians are described as compassionate, thorough, and professional
- Some patients report feeling comfortable and well-cared for by specific providers
- Occasional praise for friendly and helpful interactions with certain staff members
Common complaints
- Difficulties scheduling appointments and long wait times for access to care
- Dissatisfaction with office staff interactions, including reports of being rude or dismissive
- Perceived lack of personalized attention, with some patients feeling rushed during visits
- Reports of poor communication regarding test results and follow-up care
- Concerns regarding the availability of physicians versus physician assistants
"Dr. Nakamoto is wonderful, and I am very happy with the care I receive from her. Her office staff, on the other hand, are very rude and talk down to (or at) patients."
— Patient review on Healthgrades/Vitals"There has been a steady decline in the quality and availability of care at this facility. If I need same day care, nothing but physicians assistants are ever available, and I have not been impressed with their quality."
— Patient review on WebMD/Yelp"The women in this office tell you that you’ll receive a call back in 1-2 days, but I’ve been waiting over 3 weeks and nobody actually calls back."
— Patient review on Vitals regarding a local OB-GYN practiceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hawaii faces growing OB-GYN shortage, leaving many women waiting months for care | News | kitv.com — Oct 9, 2025
- Day 3 of Kaiser strike in Hilo - Hawaii Tribune-Herald — Oct 17, 2025
- New Professorship Expands Advanced Gynecologic Surgery Options for Women in Hawaiʻi | John A. Burns School of Medicine — Mar 1, 2026
- 1st gynecological surgery professorship expands access in Hawaiʻi | University of Hawaiʻi System News — Mar 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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