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Big Island Healthcare

4.2 out of 5 · 13 reviews

Pediatrics • Hilo, HI • 2 Hilo clinics locations

About

Big Island Healthcare is a pediatrics clinic in Hilo, Hawaii, located at 409 Kilauea Avenue. The clinic provides comprehensive primary care and pediatric services, accepting new patients. The clinic is part of Big Island Healthcare, which operates two Hilo locations and aims to provide compassionate, patient-centric healthcare to the Hawaii Island community.

Clinic Type

Pediatrics

Address

409 Kilauea Avenue Hilo, HI 96720

Phone

8088853627

Email

bigislanddocs@ehiipa.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Darrett Choy — MD

Insurance & Payment

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Languages Spoken

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FAQs

New patients, how do I start?

New patients please fill out a new patient form using the “New Patient” button. If you are a new patient of Big Island Healthcare, fill out these forms online.

How long does it take for staff to contact after requesting an appointment?

Current patients, request an appointment directly on the website and our staff will contact you within 1 business day.

What is required to receive medical records from a previous provider?

We will need your approval to receive medical records from your previous healthcare provider.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.2 out of 5 stars (13 reviews)

Patients praise

  • Compassionate, patient-centric care approach
  • Accessible healthcare for the Hilo community
  • Commitment to modern medical care and training future healthcare providers

Common complaints

  • Processes for submitting formal complaints and feedback are explicitly provided by the organization via a dedicated patient feedback form and privacy officer contact, though specific public complaints are not prominently listed in general search results.

"Planting the next generation of Big Island healthcare providers."

— Big Island Healthcare official website

"Our mission is to provide the Hawai’i Island community with access to comprehensive quality healthcare that is compassionate, patient-centric and cost effective."

— Big Island Healthcare official website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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