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Coastal Empire Community Mental Health Center

4.2 out of 5 · 10 reviews

Mental Health Clinics • Hilton Head Island, SC

About

Coastal Empire Community Mental Health Center - Hilton Head Clinic in Hilton Head Island, SC provides outpatient mental health treatment for children, adolescents, and adults. The clinic holds a three-year CARF accreditation for its behavioral health programs.

Clinic Type

Mental Health Clinics

Address

151 Dillon Road Hilton Head, SC 29925 US

Phone

843-681-4865

Email

iac@carf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Addiction Resource and similar aggregator sites: 8.3/10 (Addiction Resource) (10 reviews on Addiction Helpline America)

Patients praise

  • Some patients found staff to be nice and easy to talk to
  • Isolated reports of helpful counseling and psychiatric support

Common complaints

  • Concerns regarding billing practices and insurance coverage
  • Reports of poor communication between front desk staff and clinical staff
  • Difficulties in scheduling appointments and bureaucratic issues with systems
  • Concerns about quality of care and perceived lack of professionalism
  • Frustrations over perceived lack of family involvement or communication in treatment plans

"Their lack of communication gave my sister a panic attack and made a really awful first impression. I don't recommend them to anyone."

— LocalityBiz Review

"Horrible experience. The statement you get what you pay for has never been more true in this instance for this clinic run by the State. You might need another round of therapy after having to put up with these people."

— LocalityBiz Review

"Office staff tell ya your insurance is covering your treatments and many weeks later you get a ..."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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