Novant Health Hilton Head Primary Care
Primary Care • Hilton Head Island, SC • Since 1997
About
Novant Health Hilton Head Island offers primary care services at Hilton Head Hospital as part of the Novant Health system. The network features a large, four-state integrated footprint with physician clinics, outpatient centers, and hospitals. Key details: - Part of Novant Health, a nonprofit, integrated health system with 850+ locations, 19+ hospitals, 2,000+ physicians, and 40,000+ employees. - Hilton Head Island primary care is supported within the broader Novant Health network, providing access to family medicine and primary care services through affiliated clinics and hospitals. - Headquarters: Winston-Salem, NC; serves the Southeast U.S. and beyond through extensive outpatient and physician-clinic coverage.
Clinic Type
Primary Care
Address
Medical Pavilion building attached to Hilton Head Hospital, Hospital Center Boulevard, near Beach City Road, Hilton Head Island, SC
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Novant Health official website: 4.8/5 (based on 55 ratings) and 5/5 (based on 694 ratings) for different providers/services (749 total ratings mentioned)
- SeniorHealthDatabase.com: 52% recommendation rate
- Solv (Urgent Care): 3.0/5 average rating (2 reviews)
Patients praise
- Availability of comprehensive primary care services like annual physicals and chronic disease management
- Professionalism of specific front-desk and clinical staff reported by some patients
- Recognition as a Primary Stroke Center and comprehensive heart care program
- Offers same-day and next-day sick visits for quick access to care
Common complaints
- Reports of long wait times for emergency and urgent care services
- Concerns regarding staff responsiveness, compassion, and bedside manner
- Negative feedback on administrative and billing processes
- Mixed ratings on hospital facility cleanliness and communication quality
"These workers have no sense of urgency , no compassion for people on a near death experience... I will NEVER !!!! & I mean NEVER be back at this location."
— Rate A Hospital (User Review)"I appreciate Patricia Alston at the front desk as she helped me with the online check in and wAs profesdionsl and caring. The nurse and PA were very kind as well."
— Solv (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Novant Health completes $4.3M Hilton Head Island land purchase | Hilton Head Island Packet — May 28, 2026
- Novant Health: Expanding Primary Care in Your Neighborhood | Staying Connected — Sep 25, 2025
- Novant to build $25M medical campus on Hilton Head Island | Hilton Head Island Packet — Dec 22, 2025
- Novant Health opens new clinic in Bluffton Oct. 1 — Oct 4, 2025
- Hilton Head Medical Center will no longer deliver babies | Hilton Head Island Packet — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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