American Medical Group
Primary Care • Hobbs, NM • 2 (Hobbs and Carlsbad) locations
About
American Medical Group, Inc. provides family medicine and walk-in urgent care in Hobbs, NM (and Carlsbad, NM). Key details: - Services: family medicine, urgent care, pediatrics, lab/imaging, lab testing, allergy/immunizations, occupational medicine, medical cannabis card evaluations, hormone treatment. - Locations: Hobbs (3 offices at 2410 N Fowler St) and Carlsbad, NM. - Contact: 575-392-2040; 575-689-8700 - Characteristics: private medical practice with 3 employees; walk-in urgent care and primary care clinics; lab and x-ray services available. - Website: american-medical-group.com
Clinic Type
Primary Care
Address
Hobbs: 2410 N Fowler St, Hobbs, NM 88240; Carlsbad: 2402 W Pierce St #6A, Carlsbad, NM 88220
Phone
575-392-2040 (Hobbs)
meghanacosta@amgnm.com
Opening Hours
Walk-in visits seven days per week; appointments available for certain providers
Telehealth
Yes—sign in from home via patient portal (AthenaPatient)
Services Offered
Technology & Equipment
Insurance & Payment
Not all plans listed on site; they work with most major insurances—confirm with location
Self-pay, Insurance (most major plans), Hospital/clinic portal billing
Languages Spoken
—
Pricing
FAQs
Do you offer walk-in visits?
Yes—walk-in visits are welcome at both locations.
Can I sign in from home?
Yes—you can sign in from home via our patient portal.
Do you provide on-site diagnostics?
Yes—we have in-house laboratory, X-ray, and ultrasound services.
Do you offer drug testing?
Yes—we offer DOT and non-DOT drug and alcohol testing, including pre-employment screenings.
Do you accept most major insurances?
They work with most major insurances; confirm with location.
Where are you
Hobbs: 2410 N Fowler St, Hobbs, NM 88240 | Phone: 575‑392‑2040; Carlsbad: 2402 W Pierce St #6A, Carlsbad, NM 88220 | Phone: 575‑689‑8700
What are your hours of operation?
Hobbs: Mon–Fri 7 a.m.–7 p.m.; Sat 11 a.m.–5 p.m.; Sun 11 a.m.–3 p.m. Carlsbad: Walk-ins Mon–Fri 8 a.m.–4 p.m.
Are walk-ins welcome?
Yes—walk-in visits are welcome at both locations. Scheduled appointments are also available for certain providers.
Is there a patient portal?
Yes—you can sign in from home via our patient portal for convenience.
Do you offer on-site diagnostics?
Yes—we have in-house laboratory, X‑ray, and ultrasound services for quick diagnostics.
Do you offer drug/alcohol testing?
Yes—we offer DOT and non-DOT drug and alcohol testing, including pre-employment screenings.
What insurance plans do you accept?
While not all plans are listed on the site, they state they work with most major insurances. It’s best to call your location to confirm your specific plan.
Is there a self-pay option for uninsured patients?
Yes—reasonable self-pay rates are available. Please contact the office for details.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- NextAdAgency: 4.4 out of 5 stars (625 reviews)
- Apple Maps (as of July 2026): 88% approval rating (8 ratings)
Patients praise
- Helpful and attentive staff and providers, specifically mentioning Lance DeLong
- Convenience of walk-in services and extended availability (seven days per week)
- Efficient intake processes for some patients, including online surveys and portals
- On-site laboratory and imaging services
Common complaints
- Long wait times, particularly on Mondays
- Difficulties with communication and reaching the office by phone
- Issues with faxed medical information not reaching providers
- Occasional negative experiences with specific staff members or providers
"Dr DeLong and his team are always so helpful and attentive. Even though they are in a clinic setting they treat every case as an individual and take the time to listen and offer help. Thank you to D DeLong and his team."
— LocalityBiz user review"I will never go to rebbacca again waited for ever. To get seen. she works very slow. Waited in the lobby almost 2 hours. Staff gave me all kids of excuses."
— LocalityBiz user review from Connie SanchezSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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