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Pharmacy at Kaiser Permanente Honolulu Medical Office

4.1 out of 5 · 327 reviews

Pharmacy • Honolulu, HI

About

Kaiser Permanente Moanalua Medical Center is a medical practice located in Honolulu, Hawaii. It has 17 employees. There is no specific information about a pharmacy or a Kaiser Permanente Honolulu Medical Office pharmacy on this page. If you’re looking for pharmacy services in Kaiser Permanente’s Honolulu facilities, you may want to visit the main Kaiser Hawaii facilities page or contact the Moanalua Medical Center directly for pharmacy hours and services.

Clinic Type

Pharmacy

Address

1010 Pensacola St, 1st floor, Honolulu, HI 96814

Phone

808-643-7979

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 8 p.m.; Saturday and Sunday, 8 a.m. to 5 p.m. (Holiday hours vary; generally open 8 a.m. to 5 p.m.)

Services Offered

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Insurance & Payment

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Online refills, Mail order services, Order your prescriptions online

Languages Spoken

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FAQs

Safe medication disposal?

This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications.

24-hour prescription refill

Not specified as 24-hour service; 24-hour prescription refill is mentioned in listing but no hours for that service.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1/5 stars (overall facility rating) (327 reviews (overall facility rating))

Patients praise

  • Friendly and cordial pharmacy staff when directly engaged
  • Well-organized check-in and pick-up setup

Common complaints

  • System inefficiencies and inaccurate information regarding medication availability
  • Long wait times for prescription processing
  • Concerns regarding pharmacist communication and professionalism
  • Difficulty with telephone-based prescription reordering systems

"Pharmacy technicians are good, but the computer system sucks. Cannot call you when the meds are ready, and the system doesn’t tell the technician accurate information..."

— Unilocal Review

"The pharmacist could not answer any of my questions... she kept me waiting for 30 minutes then proceeded to scream at me..."

— TripAdvisor Forum Post

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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