Behavioral Health Center
Psychiatric Services • Hopewell, VA • Since 1915
About
Summary: TriCities Hospital (Columbia/HCA John Randolph, Inc.) is a Hopewell, Virginia-based medical facility serving the Tri-Cities region. It operates a 147-bed hospital with emergency services and advanced orthopedic procedures, plus the TriCities Emergency Center (a free-standing ER) to expand access. The organization is private, founded in 1915, and has about 10 million USD in annual revenue. If your focus is mental health and wellness, this page highlights general hospital and emergency/orthopedic care but does not specify mental health services. For mental health and wellness in TriCities, you may want to explore dedicated mental health providers or hospitals with behavioral health services in the area.
Clinic Type
Psychiatric Services
Address
Hopewell, Virginia
Phone
(844) 706-8773
PARA.HCARecordsRequestRIC@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Do you offer inpatient care for mental health?
Yes. The core of the behavioral health center’s treatment is intensive inpatient care with personalized plans and a range of services.
Is this hospital TRICARE-approved for military service members?
Yes, TriCities Hospital is TRICARE-approved.
How can I get an assessment or schedule care?
The site provides options to schedule an assessment and calls out 24/7 access to consult-a-nurse for guidance.
Is there military-specific care available?
Yes, the military unit offers customizable care options including daily psychiatric care, medication management, and other supports for service members and families.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.1/5 stars (based on 1,682 reviews aggregate) (1,682 reviews aggregate)
- MedicalNewsToday (HCAHPS data): 59% (Patient Experience Rating) (Not explicitly stated)
Patients praise
- Recognition of specific staff members for professionalism or responsiveness
- General commitment to providing compassionate care mentioned in institutional branding
Common complaints
- Concerns regarding long wait times in the emergency department
- Reports of poor communication and perceived lack of staff responsiveness
- Complaints regarding billing and registration practices
- Issues with privacy in patient care areas
"I waited 5 hours just to still not be seen meanwhile they take other who arrived way after me in before me. They are very unprofessional."
— Patient review snippet"There was NO privacy whatsoever. They come back to ask you what your issue is multiple times & EVERYONE can hear everything you say."
— Patient review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Virginia hospitals encourage face masks to stop spread of flu — Jan 13, 2026
- New Mental Health Center in Virginia — Sep 13, 2025
- Virginia hospitals encourage face masks to stop spread of flu — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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