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Houlton Regional Hospital

2.7 out of 5 · 14 reviews

Family Practice • Houlton, ME

About

Summary: Houlton Regional Hospital is a private, small hospital and health care provider based in Houlton, ME, with about 30 employees and annual revenue around $25.4 million. It offers general hospital services and operates from 20 Hartford St. Key details include its private ownership, main contact (info@houltonregional.org or (207) 532-2900), and a basic web presence with modest traffic. Recent news indicates financial pressures and regional hospital collaboration efforts. The site highlights industry categories as health care, hospital, and medical, but there is no specific information in the provided content about comprehensive primary care services offered at Houlton Regional Hospital.

Clinic Type

Family Practice

Address

20 Hartford St, Houlton, ME 04730, US

Phone

2075322900

Email

info@hrhospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • CMS HCAHPS (via Momentary Labs): 5 out of 5 stars (based on CMS HCAHPS data) (114 patient surveys completed)
  • MedicalRecords.com: 2.7 out of 5 stars (14 reviews)

Patients praise

  • High patient satisfaction scores (frequently 5-star or high percentile ratings in official surveys)
  • Strong ratings for nurse and doctor communication
  • Professional and efficient medical staff reported by many patients
  • Generally clean and well-maintained facility

Common complaints

  • Complaints regarding wait times or accessibility in specific departments
  • Mixed sentiment regarding staff responsiveness and communication in older or non-standard reviews
  • Concerns about the quietness of the hospital environment
  • Occasional frustration with administrative policies or billing practices

"My experience at this hospital was very good, they know what they are doing trust me, if you are dying they will stabilize you and ship you to Bangor.... This may be a small hospital but they know how to save your life, I'm very impressed."

— MedicalRecords.com reviewer Jennifer Beebe

"Recently had to spend a week for a medical condition. My doctor was a traveler but was there for my entire stay and was excellent. Nurses were attentive and ..."

— Yelp reviewer (July 2026)

"I dont think i would take my dying dog to this hospital the doctors are pretty much a joke my son went inn there for a serious problem they just blew it off and pretty much told him it was in his head."

— A-Better-Place.com reviewer (2016)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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