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Next Level Urgent Care

4.2 out of 5 · 333 reviews

Urgent Care • Houston, TX • Since 2013 • over 45 clinics locations

About

Next Level Urgent Care is a privately held hospital/urgent care network headquartered in Houston, Texas, founded in 2013. It operates 7 urgent care centers across Texas (Houston, Sugar Land, Missouri City, Baytown, and other Houston area locations) and serves patients of all ages for non-life-threatening conditions. The centers are open daily from 9 am to 9 pm. Key details: - Locations: 7 offices in Texas (including HQ at 5749 San Felipe St, Houston; 8100 Highway 6 N, Houston; 16902 Southwest Freeway, Sugar Land; 8720 Hwy 6, Missouri City; 7710 Garth Rd, Baytown) - Services: Urgent care for immediate, non-emergency medical needs - Contact: Main phone (281) 783-8162 - Website: nextlevelurgentcare.com - Company snapshot: Houston-based, private, 2013 founding, ~196 employees, ~$80M annual revenue - Market focus: Houston, Austin, San Antonio, Beaumont areas (7 Texas offices)

Clinic Type

Urgent Care

Address

5749 San Felipe Street, Houston, Texas 77057, US

Phone

2817838162

Email

worx@nlucc.com

Opening Hours

9 AM – 9 PM every day

Telehealth

Available (virtual care mentioned)

Emergency Care

Urgent care for non-life-threatening conditions; open daily 9 AM–9 PM

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What services does Next Level Urgent Care provide?

Urgent care for non-life-threatening illnesses and injuries, pediatric and family care, and virtual care options.

What are the clinic hours?

Open from 9 AM to 9 PM every day.

Where are Next Level Urgent Care locations?

Locations across Texas, including Houston, Austin, San Antonio, Beaumont with specific city pages (e.g., houston-tx, austin-tx, san-antonio-tx).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 4.2/5 (333 ratings (Houston aggregate))
  • Birdeye (Tanglewood location): 4.1/5 (617 reviews)
  • Birdeye (Kingwood location): 4.4/5 (182 reviews)
  • Zocdoc (Garden Oaks location): 4.72/5 (118 reviews)

Patients praise

  • Efficient and professional staff
  • Clean and organized facilities
  • Thorough explanations of treatments and care plans
  • Fast service for minor urgent care needs

Common complaints

  • Billing concerns and unexpected costs
  • Long or inaccurate wait times for appointments
  • Communication issues regarding test results and diagnoses
  • Staff bedside manner or perceived lack of empathy

"The assessment and diagnosis were right on point along with the treatment plan. At the end of the visit I could not wait to pay my compliments and gratitude for excellent service and care."

— Solv Health (Meyerland location)

"If you come here, be prepared to pay out of pocket $357 for their combination test... Once you receive your bill and call to confirm if your eyes are deceiving you, you will hear a message stating that the Covid..."

— Birdeye (Tanglewood location)

"Horrible experience.. they failed to notify me that my daughter had a broken bone and not just a sprain in her foot... four day delayed care until we called..."

— Yelp (Meyerland location)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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