
AFC Urgent Care
Primary Care • Huntsville, AL • Multiple locations in Huntsville area and surrounding cities locations
Clinic Type
Primary Care
Address
Hampton Cove location: 410 Sutton Rd, Owens Cross Roads, AL 35763; Madison location: 7559 Highway 72 West, Madison, AL 35758; Whitesburg location: 8151 Whitesburg Drive South, Huntsville, AL 35802; East Huntsville: 46 Shields Rd, Huntsville, AL 35811; Meridianville: 12287 Highway 231, Meridianville, AL 35759; North Madison: 7583 Wall Triana Hwy, Madison, AL 35757
Phone
(256) 424-8200
eehumphreys@americanfamilycare.com
Opening Hours
Mon-Fri: 8 AM – 8 PM; Sat-Sun: 8 AM – 5 PM
Telehealth
Not specified; focus on walk-in urgent care; no explicit telehealth mention
Emergency Care
No emergency services specified; urgent care for non-life-threatening illnesses or injuries
Services Offered
Technology & Equipment
Insurance & Payment
See Insurance Accepted page for complete list of providers accepted at urgent care/walk-in clinics.
Walk-in, No appointment necessary, In-network providers, Solv Health Book Online link available, Insurance, Cash, Credit Card, Debit Card
Languages Spoken
FAQs
Do I need an appointment for urgent care?
Walk-ins welcome; No appointment necessary at our centers.
What should I bring to my appointment?
Be sure to bring your photo ID, insurance card if required for billing and any medical history you might provide.
Awards & Accreditations
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Huntsville Hospital Urgent Care: 4.6-4.7 out of 5 stars (~3,274 reviews)
- American Family Care (East Huntsville): 4.3 out of 5 stars (297 ratings (116 reviews))
- Expercare (Providence): 4.9 out of 5 stars (150 ratings (37 reviews))
- Parkway Urgent Care: 4.2 out of 5 stars (111 reviews)
Patients praise
- Convenient online scheduling and ease of check-in at certain locations
- Friendly and thorough care from providers (NPs/doctors) when seen
- Clean and well-maintained facilities
- Efficient service for straightforward medical needs at times
- Helpful reception staff reported at specific locations
Common complaints
- Long wait times, even with appointments
- Rudeness or lack of professionalism from front-desk and clinical staff
- Complicated or malfunctioning electronic check-in systems
- Billing disputes and issues with insurance processing
- Allegations of discrimination and dismissive treatment of patients' health concerns
"I will always go to this urgent care if my primary care physician is booked and I really need to be seen. The staff are always really nice..."
— Solv (Huntsville Hospital Urgent Care - Bailey Cove)"Do not even attempt to walk-in or make an appointment through the Solv app. These people do not care to do their job and you will wait hours..."
— Birdeye (Huntsville Hospital Urgent Care)"I don’t think I’ve ever been in and out of a medical appointment within 45 minutes! Entire staff... were all patient and friendly."
— Solv (Expercare - Providence)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- New Urgent & Primary Care Center open in Huntsville — Mar 3, 2026
- ExperCARE Opens New Urgent & Primary Care Clinic in Huntsville, AL - News Usa Today — Mar 4, 2026
- New psychiatric urgent care opens in Huntsville | WHNT.com — Apr 2, 2026
- This Month Matters: North Alabama’s first psychiatric urgent care opens in Huntsville, offering same-day mental health treatment — May 28, 2026
Information sourced from the clinic's website as of July 10, 2026.
Comparing your options?
See other primary care clinics in Huntsville, or search the full directory by insurance, ratings, and more.



