Huntsville Hospital Urgent Care
Urgent Care • Huntsville, AL
Clinic Type
Urgent Care
Address
—
Phone
256-265-1000
music.therapy@hhsys.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 4.6 out of 5 stars (~3,274 reviews)
- Solv Health: 4.7 out of 5 stars (Thousands across locations (e.g., 8,481 for Huntsville; 4,249 for Bailey Cove))
- Yelp: 1.5 out of 5 stars (21 reviews)
Patients praise
- Generally clean and well-maintained facilities
- Friendly and compassionate service reported by many patients
- Efficient and quick care for some, especially when using online booking correctly
- Helpful nursing and support staff in many instances
- Ease of scheduling same-day appointments via online platforms
Common complaints
- Long or unexpected wait times despite having appointments
- Reports of rude, unprofessional, or dismissive front desk and clinical staff interactions
- Frustration with electronic check-in systems and scheduling tools (Solv app)
- Concerns regarding billing issues, insurance handling, and refund delays
- Allegations of racial bias or unequal treatment by staff
- Instances of incorrect diagnosis or perceived lack of medical thoroughness
"They charged me $170.00 dollars even though i had insurance. they took my insurance information. My insurance paid. it is now 3 months later and i have not been refunded my money."
— Birdeye/Google Review"Staff were friendly and polite despite only having one provider at the time. I was told that rapid tests ... were all negative, but a subsequent appointment at another clinic confirmed that I DID have strep."
— Solv Health Review"Check-in was complicated with everything being electronic. Others there were struggling with it, especially seniors. However staff were friendly and thorough."
— Solv Health ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- HH Health Expands Rural Care With New Medical Facility in Lawrence County | Huntsville Hospital Health System — Feb 19, 2026
- Huntsville Hospital building new $14 million Lawrence County facility - al.com — Feb 19, 2026
- Huntsville Hospital & Alabama A&M University Launch New Clinic in North Huntsville - News Usa Today — Jun 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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