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Family Medicine in Hyde Park, NY - ProviderMatch - Northwell Health

Family Medicine • Hyde Park, NY

Clinic Type

Family Medicine

Address

—

Phone

845-231-5600

Email

medicalrecords@nuvancehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Northwell Health/Nuvance ProviderMatch (Dr. Lena Nesheiwat): 4.8/5 (238 ratings, 12 written reviews)
  • Vitals (Dr. Carol J. Jellett): 4.1/5 (16 ratings, 6 written reviews)
  • Vivian Health (LIJ Medical Center): 3.2/5 (21 reviews)
  • Better Business Bureau (Northwell Health Physician Partners): N/A (17 complaints in 3 years) (N/A)

Patients praise

  • doctors described as caring, thorough, patient, and knowledgeable
  • positive experiences with specific physicians noted in provider-level reviews
  • efficient scheduling for some individual providers

Common complaints

  • billing disputes and confusion, including reports of duplicate billing and collection efforts
  • long wait times for appointments and while in the office
  • difficulty reaching doctors directly or experiencing poor communication with call centers
  • unprofessional or rude interactions with front desk and medical staff
  • patient portal access issues

"My visit Went extremely well, and I am very excited about the thoroughness and so happy to have Doctor Nesheiwat as my primary doctor."

— ProviderMatch Review

"Questionable billing practices, upcoding and overbilling. Duplicate billing and excessive medical bill collection efforts."

— Better Business Bureau Complaint

"If you can go anywhere else, I would strongly suggest that. The wait time is always no less than 1hr... The front desk staff are some of the nastiest women I have ever had the displeasure of interacting with."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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