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Find a Primary Care Doctor in Independence, MO

4.8 out of 5 · 389 reviews

Primary Care • Independence, MO

About

Book appointmentCall clinicVisit website

Clinic Type

Primary Care

Address

C Independence, MO

Phone

866.696.3847

Email

business@mdvip.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mdvip.com/physicians-directory/mo/independence

Services Offered

—

Team

  • Herbert E. Dempsey, MD/DO — DO
  • Michael E. Monaco — MD
  • Kulnarin Gay Purcell — MD

Insurance & Payment

—

Languages Spoken

—

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 4.9 out of 5 stars (76 reviews) (76 reviews)
  • CenterWell Primary Care: 4.84 out of 5 stars (226 ratings) (226 ratings)
  • Healthgrades: 4.5 out of 5 stars (22 reviews) (22 reviews)
  • WebMD: 5.0 out of 5 stars (41 ratings) (41 ratings)
  • U.S. News & World Report: 4 out of 5 (24 reviews) (24 reviews)

Patients praise

  • Doctors and nurse practitioners who are attentive listeners and compassionate
  • Thorough and knowledgeable patient care
  • Efficient and friendly office staff and nurses
  • Clear communication and ability to explain complex health information in understandable terms
  • Availability of telehealth options

Common complaints

  • Long wait times and delays in returning calls
  • Difficulty scheduling or feeling rushed during appointments
  • Concerns about administrative/office management issues unrelated to the provider's medical skill

"Dr. Kratt has been my PCP for many years now, and I have never found a doctor as caring and open for discussion... He always explains things to the fullest."

— Healthgrades review for Dr. Logan Kratt

"She always greets me with a smile, listens carefully, explains things thoroughly when I ask, and genuinely takes an interest in how I feel... She never rushes me and that's important."

— CenterWell Primary Care review for Thuytien Thi Le, APRN

"In regards to the previous patients complaints, those issues are related to the company Meritas Health and their Manager. Over booking doctors, Issues with the office returning my calls 3 days in a row."

— Healthgrades review for Dr. James Marx

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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