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MercyOne Clive Hearing Care

3.2 out of 5 · 27 reviews

Audiology • Indianola, IA • Since 1998

About

Summary: MercyOne is a nonprofit, Catholic-affiliated health system based in Des Moines, IA, owned by Trinity Health. It operates hospitals, clinics, and health care facilities across Iowa and surrounding areas, offering orthopedic and cardiology services, online access to medical records, and patient exams. For location-specific requests like “MercyOne Clive Hearing Care Indianola,” MercyOne provides a network of facilities in Iowa; the Clive, Indianola, and other nearby Mercy locations typically offer hearing care services through their audiology departments. To confirm exact availability and hours, visit mercyone.org or contact MercyOne Des Moines area locations directly. Helpful next steps: - Search MercyOne for “Clive hearing care” or call 515-247-3121 to verify if Clive and Indianola sites provide audiology/hearing services. - If you need a specific appointment, use MercyOne online portal to schedule or request records.

Clinic Type

Audiology

Address

1601 NW 114th St. Suite 240, Clive, IA 50314

Phone

515-222-7728

Email

todd.mizener@mercyone.org

Opening Hours

Hearing Care | 515-222-7728

Services Offered

  • Hearing Care
  • Audiology
  • Hearing Aids
  • Hearing diagnostics
  • Hearing loss treatment and management

Team

  • Barbara Nelson, MA, CCC-A — Audiologist
  • Lisa Gardner, MS, CCC-A — Audiologist
  • Sharon Ranes, AuD, CCC-A — Audiologist
  • Caitlin McKenney, Au.D., CCC-A — Audiologist
  • Mary Claire Summers, AuD, CCC-A — Audiologist

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services are provided by MercyOne audiology and hearing care at this location?

Audiology and Hearing Care, including diagnosis, treatment, and management of hearing loss with the latest digital hearing aid technology.

Do MercyOne audiologists offer hearing aids from multiple manufacturers?

Yes. MercyOne carries several brands, including Oticon, ReSound, Phonak, Signia, and Siemens.

Can patients schedule online appointments?

Yes. Scheduling online is available.

Are new patients accepted at this location?

Yes. Accepting New Patients.

Are virtual visits offered?

Yes. Offers Virtual Visits.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthy Hearing: 4.2 out of 5 (5)
  • Birdeye: 3 out of 5 (22)
  • MercyOne Official Site (Provider-specific surveys): 4.9 out of 5 (31 ratings)

Patients praise

  • Professional and knowledgeable staff
  • Clear explanations and thorough examinations
  • Excellent communication skills
  • High overall satisfaction ratings from patient surveys (e.g., 4.9/5 on official site)

Common complaints

  • Concerns regarding charges for minor hearing aid repairs after significant initial purchase investment

"I paid $6000 in 2019 for my hearing aids which I purchased from Mercy ENT Clive. Today I called to see if they could put a piece back on that had fallen off. When I saw the audiologist she told me there would be a $50 charge!"

— Patient Review (Healthy Hearing/WebMD)

"She has been my audiologist for 23 years. She always pays attention to my concerns and addresses them in a competent, caring, and cheerful manner , I don’t think they come any better!!"

— Patient Survey (MercyOne Official)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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