MercyOne Indianola Family Medicine
Family Medicine • Indianola, IA • Since 1998
About
MercyOne is a nonprofit Catholic-affiliated health system headquartered in Des Moines, Iowa. It operates hospitals, clinics, and health facilities across Iowa and surrounding areas, and is part of Trinity Health. It offers orthopedics and cardiology services, online access to medical records, test results, and appointments, plus a yearly no-cost adult exam. MercyOne has 2,526 employees and revenue around $2.5B. For Indianola specifically, MercyOne provides family medicine through its network of MercyOne clinics in Iowa; the Des Moines area serves as the base of operations, with a presence in nearby cities. To confirm availability in Indianola, visit mercyone.org or contact local MercyOne Indianola Family Medicine directly.
Clinic Type
Family Medicine
Address
307 E. Scenic Valley Ave., Indianola, IA 50125
Phone
(found on page as typical contact since not explicitly listed here
todd.mizener@mercyone.org
Opening Hours
7:00am–5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for this location?
7:00am–5:00pm (typical hours shown; exact hours may vary by provider and day)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9/5 (81 reviews)
- medicals-health.com (Urgent care center listing): 3/5 (not stated)
- Ratings.MD - Dr. Geoffrey Dankle (MercyOne Indianola Family Medicine): 4.8/5 (164 ratings, 35 comments)
- Ratings.MD - Dr. Sarah Olsasky (MercyOne Indianola Family Medicine): 4.9/5 (241 verified ratings, 68 comments)
- Ratings.MD - Jordan Shipley, PA-C (MercyOne Indianola Family Medicine): 4.8/5 (153 verified ratings, 57 comments)
Patients praise
- Some providers receive high patient ratings and positive comments about thorough explanations, listening, and caring bedside manner.
- Verified reviews on Ratings.MD frequently describe doctors as kind, compassionate, and willing to answer questions and address concerns.
Common complaints
- Overall clinic listing ratings include low scores and complaints suggesting issues with office/customer service and communication.
- One detailed review describes rudeness and an billing/insurance-related complaint, including an unexpected full charge and later bill with unclear itemization.
"“MercyOne Indianola Family Medicine has a 2.9 star rating with 81 reviews.”"
— Birdeye review summary"“Their rudeness and tactlessness caused me to write this… I will never go back.”"
— medicals-health.com review text"“Dr. Dankle takes time to thoroughly discuss maladies, provide explanations, and ask if there are other concerns.”"
— Ratings.MD profile snippet for Dr. Geoffrey DankleSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne South Des Moines Family Medicine and Urgent Care to transition services | MercyOne — Apr 27, 2026
- Vehicle crashes into Indianola healthcare clinic — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- MercyOne South Des Moines Family Medicine and Urgent Care to close, transition services | weareiowa.com — Apr 28, 2026
- MercyOne South Des Moines Family Medicine and Urgent Care to close, transition services — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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