UnityPoint Clinic Family Medicine
Family Medicine • Indianola, IA • Since 1995
About
UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin (formerly Iowa Health System). It operates hospitals, clinics, urgent and primary care, emergency and virtual care, plus home services, under the UnityPoint Health brand (home page: unitypoint.org). Key details: - Headquartered in West Des Moines, IA; founded 1995 - Network includes multiple clinics and offices in Iowa, with a presence in Urbandale and West Des Moines - Parent organization: Presbyterian Healthcare Services (NGO/NFP) - Services: primary care, family medicine, urgent care, specialty care, hospitals, and home care - Contact: main phone 515-241-6161; patient/care inquiries often routed through local UnityPoint Clinic locations Note: The provided content references UnityPoint Health generally rather than a specific “UnityPoint Clinic Family Medicine - Indianola” location.
Clinic Type
Family Medicine
Address
301 East Hillcrest Avenue, Indianola, IA 50125
Phone
515-961-3700
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Current Hours: 8:00 AM to 6:00 PM (Hours of Operation: Monday–Thursday 8:00 AM–6:00 PM, Friday 8:00 AM–5:00 PM, Saturday–Sunday Closed)
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for this clinic?
Hours of Operation: Monday–Friday 8:00 AM – 6:00 PM; Saturday: Closed; Sunday: Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UnityPoint Health Provider Page: 4.8/5.0 (246 (for specific provider))
- LocalityBiz: Mixed ratings (varying from 1 to 5 stars)
Patients praise
- Compassionate and attentive care from some physicians
- Efficient and friendly lab services
- Strong patient-provider relationships for specific doctors
- Effective appointment management for last-minute needs
Common complaints
- Inconsistent front desk staff experience (unpleasant tone on phone)
- Poor bedside manner reported by some patients for specific providers
- Difficulty in booking appointments with preferred doctors due to high demand
"Katie Kim is my doctor. She is outstanding in every way. Remembers me and my family. Was able to get me in last minute... Always friendly and provides the best care."
— LocalityBiz patient review"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr. ... No bedside manner whatsoever, not a good listener....it was terrible."
— LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vehicle crashes into Indianola healthcare clinic — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into Indianola healthcare clinic - AOL — May 5, 2026
- Peosta medical clinic increases full-time providers | Tri-state News | telegraphherald.com — Jun 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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