House of Mercy
Mental Health • Indianola, IA • Since 1998
About
MercyOne is a nonprofit Catholic health system based in Des Moines, Iowa, owned by Trinity Health. It operates hospitals, clinics, and related care (orthopedics, cardiology) across Iowa and surrounding areas. The organization provides online access to medical records, test results, and appointments, and offers a yearly, no-cost adult exam. MercyOne employs about 2,526 people, with annual revenue around $2.5B. It was founded in 1998 (formerly Mercy Health Network) and operates under the MercyOne/ Mercy Health Network brand. The main headquarters is in Des Moines, IA, and the organization has a network of facilities in multiple Iowa locations. There is a specific event mentioned: the MercyOne House of Mercy Game Show Gala 2026 in which community leaders and celebrities participate; however, there’s no explicit listing for an Indianola location in the provided details.
Clinic Type
Mental Health
Address
310 N. Buxton St., Indianola, IA 50125
Phone
1515-358-7610
todd.mizener@mercyone.org
Opening Hours
Open 24 hours
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com/Recovery.com: 4/5 stars (2 reviews)
- Recovered.org: 4.15/5 Trustscore (N/A (based on user reviews and accreditations))
Patients praise
- provision of substance use treatment and mental health services
- holistic approach including trauma-informed care
- availability of family therapy and life skills training
Common complaints
- allegations regarding restricted access to food outside of scheduled meals
- concerns about cleanliness and maintenance in common kitchen areas
- reports of water damage on ceilings
"The complainants reported the following allegations: Food restrictions... Food is not properly being maintained or stored, creating spoiled and molded food."
— Iowa Department of Health and Human Services complaint investigation report (2023)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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