Indianola Family Medicine Clinic | The Iowa Clinic
Urgent Care • Indianola, IA
About
Indianola Family Medicine Clinic, located at 1504 North 1st Street in Indianola, Iowa, offers family medicine and primary care services for patients of all ages. The clinic accepts patients on an appointment basis and accommodates same-day requests when possible. Hours are Monday through Friday, 8am to 4:30pm.
Clinic Type
Urgent Care
Address
1504 North 1st Street, Indianola, IA 50125
Phone
515.875.9520
customerservicecbo@iowaclinic.com
Opening Hours
Mon - Fri: 8am-4:30pm; Sat - Sun: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Do you offer same-day appointments?
Yes, same-day appointments are available; however, call in advance.
What are the clinic hours?
Mon - Fri: 8am-4:30pm; Sat - Sun: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated third-party review data: 3.4 out of 5 stars (31 reviews)
- Birdeye: 5 out of 5 stars (1 review)
- The Iowa Clinic website (provider-aggregated): 4.8 out of 5 stars (278 ratings)
Patients praise
- Praise for specific physicians who are reported to be attentive listeners and caring providers
- Positive comments regarding staff friendliness and helpfulness in certain instances
Common complaints
- Concerns regarding professionalism and customer service of front desk staff
- Complaints about poor communication systems and difficulty scheduling appointments
- Reports of dissatisfaction with diagnostic accuracy or medical treatment decisions
- Perceptions of reluctance to provide care for chronic pain patients
"Front desk though - needs addressed and needs to attend some basic customer service training. I don’t enjoy hearing “oh my god” as if they were trying to “whisper” that to the person next to them. Very unprofessional."
— Promallu user review"Dr. Sutcliffe, Dr. Lehr, and Dr. Johnson are just wonderful. They listen to you and treat you as if you're the only one in the whole world that matter. Their staff is always cheerful and very helpful."
— USCompanies.net user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vehicle crashes into Indianola healthcare clinic — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into Indianola healthcare clinic - AOL — May 5, 2026
- Internal Medicine West Des Moines | The Iowa Clinic - News Usa Today — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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