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Thirlby Clinic, PLC

4.9 out of 5 · 3,590 reviews

Internal Medicine • Interlochen, MI

About

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Thirlby Clinic, PLC is a Traverse City-based telehealth provider offering internal medicine and technology-enabled care coordination. They provide virtual visits and operate with a small team (2 employees) across 3 offices in the United States. The clinic has integrated eClinicalWorks and healow to support telehealth payments and virtual care, contributing to notable first-quarter growth in total collections. Primary contact numbers and locations are listed for their Traverse City offices.

Clinic Type

Internal Medicine

Address

Traverse City, MI, USA

Phone

231-222-5040

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.thirlbyclinic.com/

Services Offered

Internal Medicine
Family Medicine
Preventive Care
Same-day Visits
In-house Labs
Coordinated Care Management
Pharmacist Services
Chronic Condition Management (e.g., diabetes, hypertension)
Men’s Health
Women’s Health
Primary Care
Ambulatory Acute Illness Care

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.9 out of 5 stars (2,591 reviews)
Thirlby Clinic website (internal testimonials): 4.9 out of 5 stars (991 reviews)
Yelp: 2.9 out of 5 stars (8 reviews)

Patients praise

thorough and compassionate care provided by physicians
highly regarded medical staff including doctors, nurses, and office personnel
efficient on-site laboratory services
well-organized, clean, and patient-centered environment
clear and effective communication with patients

Common complaints

occasional long wait times for appointments
reports of administrative issues such as mishandled referrals
isolated complaints regarding specific clinical procedures or bedside manner

"I need to say that I think Dr. Alvarado is a wonder. He pushes me to be a better person and care more about my health with patience and good nature...but he doesn't give up."

— Birdeye user review

"Ten years of experience with this office - not the greatest. Just in the past 3 weeks they dropped the ball on two referrals."

— Birdeye user review

"Dr. Edgren was excellent; spent so much time with me on my first visit - I seriously couldn't believe it! She clearly had reviewed my previous chart notes and listened to any health concerns I had."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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