VA Iron Mountain Health Care
Home Health • Iron Mountain, MI • Eight locations across the Upper Peninsula of Michigan and northern Wisconsin locations
About
VA Iron Mountain Healthcare System serves veterans across eight locations in Michigan's Upper Peninsula and northern Wisconsin, offering primary care, mental health services, pharmacy, urgent care, women's health, geriatrics, and complementary medicine. Services are available through in-person visits, telehealth, phone, and VA Video Connect, with specialized programs for military sexual trauma, suicide prevention, and caregiver support.
Clinic Type
Home Health
Address
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Phone
988
Jody.Holmstrom@va.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Learn more about telehealth (via telehealth.va.gov)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at VA Iron Mountain health care?
VA Iron Mountain health care offers a wide range of health, support and facility services for Veterans; not all services are offered face-to-face and many services may be available through tele-health, phone, VVC (VA Video Connect) or community referrals.
What is urgent care at VA Iron Mountain health care?
Urgent care provides immediate, walk-in care for minor injuries and non-emergency illnesses that are not life-threatening but need early attention. It does not replace your primary care physician.
How can I get crisis or suicide prevention support?
Call the Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7; local suicide prevention coordinators can connect you with ongoing counseling and services.
How can I manage my health information and prescriptions online?
My HealtheVet is a web-based tool to manage your care, view health records, refill prescriptions, track appointments, and read health articles. Contact the coordinator for help using My HealtheVet.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com/Google Reviews: 4.09/5 (78)
Patients praise
- Approachable, friendly, and engaged staff noted in official surveys
- High patient satisfaction scores in official VHA assessments compared to national averages
- Effective and caring service specifically within the whole health department
- Positive experiences with the patient advocacy team
- Strong sense of community reported among staff and patients
Common complaints
- Difficulty scheduling appointments and long wait times
- Perceived negligence and poor communication regarding medical testing
- Frustration with referral processes and perceived barriers to specialized care
- Concerns about staff professionalism and condescending attitudes among some providers
- Complaints regarding substance abuse support services
"My husband has received care at multiple VA clinics... Iron Mountain VA is a completely different experience, especially their amazing whole health department... Most providers seem to genuinely care that my husband gets good care for a higher quality of life."
— Patient review (LocalityBiz)"This VA is supposed to be rated number one by veterans for mental health? Makes me feel pretty bad for the ones who rated it that way because they’re definitely not getting the help they need... The only good thing about this facility is the advocacy team, and even their hands are tied."
— Patient review (LocalityBiz)"Inpatient, primary care, and specialty care satisfaction scores were consistently higher than VHA averages, indicating patients were more satisfied compared to VHA patients overall. The ADNPC attributed the higher scores to staff being approachable, friendly, and engaged with patients."
— VA Office of Inspector General Report (2024)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Expanded primary care opens at VA Medical Center in IM | News, Sports, Jobs - Daily Press — Apr 13, 2026
- Oscar G. Johnson VA Medical Center Receives Top Scores In Latest CMS Hospital Ratings | VA Iron Mountain Health Care | Veterans Affairs — Sep 5, 2025
- Western U.P. veterans invited to expanded health care enrollment meetings | News | myupnow.com — Jul 7, 2026
- Iron Mountain VA Medical Center Announces New Chief Of Staff | VA Iron Mountain Health Care | Veterans Affairs — Oct 16, 2025
- VA deputy secretary details records system coming to IM | News, Sports, Jobs - The Daily News — May 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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