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Oscar G. Johnson Department of Veterans Affairs Medical Facility

4.3 out of 5 · 27 reviews

Hospice Care • Iron Mountain, MI

About

Oscar G. Johnson Department of Veterans Affairs Medical Facility in Iron Mountain, Michigan provides primary care and specialty health services to veterans, including cancer care, mental health care, palliative and hospice care, women's health services, treatment for military sexual trauma, suicide prevention, and rehabilitation services. The facility offers both in-person and virtual visits by appointment.

Clinic Type

Hospice Care

Address

Oscar G. Johnson VA Medical Facility

Phone

988

Email

Adam.Hayes@va.gov

Opening Hours

Mon: 7:00 a.m. to 6:00 p.m.; Tue: 7:00 a.m. to 6:00 p.m.; Wed: 7:00 a.m. to 6:00 p.m.; Thu: 7:00 a.m. to 6:00 p.m.; Fri: 7:00 a.m. to 6:00 p.m.; Sat: Closed; Sun: Closed

Services Offered

  • primary care
  • specialty health services
  • cancer care
  • mental health care
  • treatment for military sexual trauma
  • palliative and hospice care
  • suicide prevention
  • women’s health services
  • home-based primary care
  • rehabilitation services
  • long-term care
  • short-term care
  • home health services
  • pastoral/spiritual support
  • education and bereavement support
  • va death and burial benefits assistance
  • va and community resource referrals

Insurance & Payment

—

Languages Spoken

—

FAQs

Service Hours

Visit our office, by appointment only

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 4.3/5 (27)
  • Centers for Medicare and Medicaid Services (CMS): 5-star rating (Not specified (CMS rating))
  • uscompanies.net: Not specified (6)

Patients praise

  • friendly, approachable, and professional staff members
  • high patient satisfaction scores compared to broader VA averages
  • effective and thorough care in specific clinics such as optometry and physical therapy
  • strong sense of community and support for veterans in the region
  • clean and well-maintained facilities following renovations

Common complaints

  • concerns regarding medication management errors
  • reports of gaslighting or negative interactions with specific medical and social work staff
  • dissatisfaction with mental health care services for some patients
  • perceived lack of accountability in some administrative and case management areas
  • criticism regarding delayed follow-up or administrative communication

"The staff are extremely professional & treat the veterans with complete respect/knowledge. My visit to the Opthamologist & Optometry Clinic was 100% Fantastic... The OT-R Occupational Therapist was extremely through & VERY KNOWLEDGABLE!!!"

— Clyde Magnuson, MedicalRecords.com

"Horrible experience all around for my husband. This VA is supposed to be rated number one by veterans for mental health? Makes me feel pretty bad for the ones who rated it that way... Dr. Morin... will lie and gaslight and put false information in your records."

— CJ, LocalityBiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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