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Department of Neurology - UC Irvine School of Medicine

Neurology • Irvine, CA

Clinic Type

Neurology

Address

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Phone

949-824-6061

Email

somproposalreqs@hs.uci.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Gaby Thai): 4.8/5 (396)
  • UCI Health (Dr. Brian C. Jung): 4.6/5 (76)
  • UCI Health (Dr. Jeffrey A. Mullen): 4.7/5 (286)
  • U.S. News (Dr. Jeffrey A. Mullen): 4.8/5 (19)

Patients praise

  • Highly regarded and knowledgeable physicians
  • Professionalism and attentiveness in direct patient care interactions
  • Thorough examination and clear explanation of medical issues
  • Compassionate and attentive care from specific providers once in the exam room

Common complaints

  • Difficulty reaching the department by phone and long hold times
  • Frustrating communication with staff and difficulty scheduling
  • Issues with office accessibility for disabled patients
  • Instances of perceived poor bedside manner, whispering/lack of transparency by staff, and mumbling by providers
  • Long wait times for appointments and delays without apology

"It wasn't until Dr. Thai came in did we feel listened to and cared for."

— Healthgrades review of Dr. Gaby Thai

"Communication with the office is really difficult and frustrating for me. I really like this doctor and the staff is always frazzled."

— Healthgrades review of Dr. Michael Sy

"Does the Neurology Department ever answer their phone?? I've been on hold for over an hour."

— Yelp review of UCI Health Neurology

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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