UP Medical Group
Emergency Services • Ishpeming, MI
Clinic Type
Emergency Services
Address
56720 Calumet Ave, Calumet, MI 49913; 921 W Sharon Ave, Houghton, MI 49931; 901 Lakeshore Dr., Ishpeming, MI 49849
Phone
+
UPBell.eco@lpnt.net
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- UP Medical Group (Internal Aggregate): 4.7 / 5 (186)
- UP Medical Group (Houghton): 4.8 / 5 (230)
- UP Medical Group (Calumet): 4.9 / 5 (425)
Patients praise
- Accessibility and convenience of walk-in services for minor acute illnesses/injuries
- Favorable experiences with specific providers and professional care during hospital-related visits (e.g., OB/delivery, surgery recovery)
- Generally high satisfaction ratings for hospital facilities within the UP Health System network
- Appreciation for fast, prompt, and friendly service in some instances
Common complaints
- Reports of staff turning patients away or directing them to the ER for minor issues
- Concerns regarding the scope of care and inability to perform certain tests or address specific complaints (e.g., GI issues)
- Allegations of rude, unhelpful, or dismissive reception and medical staff communication
- Frustration over lack of reliable diagnostic support or follow-up treatment at the Express Care level
"More often than not when I go I’m told to 'just go to the ER.' I have a cold, I’m not dying; I should not be expected to pay $1,500 for a couple tests..."
— LocalityBiz (Review for Houghton Express Care)"Overall fast service, but absolutely fantastic with follow ups! Had to message them about prescription reaction and they were very diligent in getting back to me!"
— LocalityBiz (Review for Ishpeming Bell Express Care)"Don't waste your time with this facility and the incompetent staff. You'll simply be given the bare minimum of 'care'... You're going to be told to follow-up with a real doctor, because you won't see one at Calumet Express Care."
— LocalityBiz (Review for Calumet Express Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Aspirus Houghton Clinic opens much-requested walk-in clinic — Mar 2, 2026
- Improving access to healthcare | News, Sports, Jobs - The Mining Gazette — Apr 10, 2026
- Care closer to home | News, Sports, Jobs - The Mining Gazette — Mar 3, 2026
- UP Health System – Bell Expands Access to Specialty Care for Patients — Aug 6, 2025
- UPHS - Bell hosts flu vaccine clinic — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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