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Henry Ford Family Medicine

4.6 out of 5 · 300 reviews

Primary Care • Jackson, MI • Since 1915

About

Henry Ford Family Medicine – North Street Jackson is part of Henry Ford Health, a large nonprofit health system based in Detroit, Michigan. The Jackson area facility offers primary care services as one of Henry Ford Health’s 13 hospitals and network locations serving Metro Detroit, Greater Flint, and Jackson. Henry Ford Health operates as an integrated health system, owns Health Alliance Plan, and has a history dating back to 1915. The organization is led by CEO Robert G. Riney and a 15-member board, with facilities across multiple Michigan sites including Jackson.

Clinic Type

Primary Care

Address

1401 W North St

Phone

(517) 205-2555

Email

Marc.Corriveau@hfhs.org

Opening Hours

Monday to Friday 7:00 a.m. to 7:00 p.m.; Saturday 9:00 a.m. to 1:00 p.m.

Services Offered

  • Family Medicine
  • Primary Care

Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours?

Monday to Friday 7:00 a.m. to 7:00 p.m.; Saturday 9:00 a.m. to 1:00 p.m.

What is the phone number for the clinic?

Phone: (517) 205-2555

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6 out of 5 stars (300 reviews)
  • Facebook: 88% recommendation rate (21 reviews)

Patients praise

  • polite and helpful staff
  • compassionate and caring primary care physicians
  • quick and efficient service experiences for some patients
  • welcoming environment for children
  • convenient access to on-site services like blood work

Common complaints

  • long wait times for appointments and phone calls
  • perceived lack of concern or thoroughness in care
  • issues with insurance handling and scheduling/cancellations
  • negative experiences with the nurse line

"My Primary Dr. Maria Soto has been Compassionate, Caring and has worked with me through all my Medical Issues."

— Birdeye user review

"Waited almost 3 hours with a child who was throwing up and had a 103 fever... We walked in feeling horrible and walked out feeling even worse."

— Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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