Community Hospice & Palliative Care
Hospice and Palliative Medicine • Jacksonville, NC • Since 1979
About
Community Hospice of Northeast Florida (Community Hospice & Palliative Care) is a nonprofit organization providing hospice and palliative care in the Jacksonville area and surrounding counties. Key points: - Founded in 1979; first hospice program in Northeast Florida. - Headquarters: Jacksonville, FL; serves multiple counties in North Florida (Duval, St. Johns, Clay, Baker, Nassau, and others). - Services: hospice care for adults and children, palliative care consults, advanced care planning, supportive and bereavement services. - Organization size: about 287 employees; annual revenue around $119 million. - Leadership: Susan Ponder-Stansel, President & CEO. - Contact: general inquiries via 866-253-6681 or 904-268-5200; main website communityhospice.com. - Locations: 20 offices across the region, including main offices in Jacksonville and Fernandina Beach. If your focus is Palliative Care in Jacksonville, this provider offers dedicated palliative care services in addition to hospice care, with a long-standing presence in the Jacksonville metro area.
Clinic Type
Hospice and Palliative Medicine
Address
4266 Sunbeam Road, Jacksonville, FL 32257, US
Phone
+1-904-407-7700
generalinquiry@communityhospice.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
A co-payment may apply; staff can help guide through the insurance process
Medicare/Medicaid, Private insurance, Out-of-pocket (co-payment)
Languages Spoken
—
Pricing
Current Offers
Palliative Care Consultation
FAQs
What is palliative care?
Palliative care is specialized care that focuses on relieving the symptoms and stress of serious illness.
Who can receive palliative care?
It’s available to people of any age and at any stage of illness.
How is palliative care provided?
Designed around comfort and quality of life, often in collaboration with a patient’s primary doctor.
How to start?
Speak with your physician or contact the team by phone to arrange a consultation or care plan.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/Google: 4.7 out of 5 stars (123 reviews)
- Facebook: 94% recommend (276 reviews)
Patients praise
- compassionate and dignified patient care
- strong emotional and spiritual support for families
- professional and helpful nursing staff
- effective home equipment and setup services
Common complaints
- billing and insurance coverage issues
- concerns regarding staff communication and misinformation
- variability in quality of home health care support
"We were grateful and can't imagine not having the care and dignity they showed our family."
— Yelp reviewer"Do not trust what Community Hospice tells you. The employees will lie to you and tell you something is covered, when they really have no idea about coverage."
— Yelp reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ‘Life-changing’: Florida’s first pediatric hospice and palliative care center to open in Jacksonville — Jun 3, 2026
- Community Hospice & Palliative Care Opens New Pediatric Center - Hospice News — Jun 12, 2026
- Community Hospice pediatric center in Mandarin is a first for Florida | Jacksonville Today — Jun 11, 2026
- Community Hospice & Palliative Care Launches New Websites for Hospice and Pediatric Programs - Community Hospice — Dec 9, 2025
- Community Hospice & Palliative Care recognized among top 2% of hospice providers nationwide - Action News Jax — Aug 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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