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Onslow Internal Medicine and Primary Care

4.9 out of 5 · 2,902 reviews

Hospitalist Services • Jacksonville, NC

About

Onslow Internal Medicine and Primary Care in Jacksonville, NC provides complete care to children, adolescents, adults, and geriatric patients throughout Eastern North Carolina. The clinic offers internal medicine, primary care, hospitalist services, well-child visits, annual physical exams, medication management, and treatment of complex medical issues, with board-certified physicians specializing in children's health, women's health, geriatrics, hypertension, diabetes, cholesterol, and thyroid conditions.

Clinic Type

Hospitalist Services

Address

Eastern North Carolina

Phone

910-577-2345

Email

internalmedicine@onslow.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care
  • Hospitalist Services
  • well-child visits
  • annual physical exams
  • medication management
  • treatment of complex medical issues
  • children's health
  • women's health
  • geriatrics
  • hypertension
  • diabetes
  • cholesterol
  • thyroid

Insurance & Payment

—

Languages Spoken

—

Current Offers

Same-day or next-day appointments

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Baptist Primary Care - Beaches Internal Medicine: 4.9 out of 5 (2,902 ratings, 1,653 comments)
  • Baptist Primary Care - Southbank Plaza: Not explicitly stated numerical average, but high volume of positive feedback (4,777 ratings, 2,471 comments)
  • Dr. Kara Teruya, MD: 5.0 out of 5 (1,794 verified ratings)

Patients praise

  • Physicians are frequently praised for being knowledgeable, attentive listeners, and thorough
  • Patients appreciate when doctors spend adequate time to explain concerns rather than rushing
  • Many offices are described as clean, professional, and well-organized, particularly larger systems like Baptist Primary Care
  • Convenience of on-site services like lab work and responsive online patient portals
  • Friendly, efficient, and welcoming support staff in top-rated practices

Common complaints

  • Long wait times for appointments and office visits
  • Difficulties in phone communication and reaching offices
  • Reports of rude, dismissive, or unprofessional front-desk/office staff behavior
  • Issues with billing processes and administrative follow-through
  • Occasional reports of rushed appointments or poor bedside manner

"Laura Logan has been my provider for over 6 years. She is kind, knowledgeable, thorough you don’t feel rushed when you come in with an issue. Office staff is also amazing and attentive."

— Baptist Primary Care - Beaches Internal Medicine patient survey

"The office staff is rude and do not truly care about your health... Dr. Vu in general is not personable, makes excuses for when they mess up and fail."

— Healthgrades review of Dr. Kristie Vu

"I feel heard, understood, and well guided in my care plan. I am grateful Dr. Teruya is so gifted at her craft and cares about her patients."

— Dr. Kara Teruya patient survey

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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