Community Internal Medicine in Florida - Doctors
Internal Medicine • Jacksonville, FL
Clinic Type
Internal Medicine
Address
—
Phone
+14803018000
giftplanning@mayo.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews (for Northeast Florida Internal Medicine): 4.8 out of 5 stars (based on 129 reviews) (129)
- Healthgrades (for Dr. Stephen Keim): 5.0 out of 5 stars (based on 71 reviews) (71)
- Vitals (for Dr. Elisa M. Sottile): 4.9 out of 5 stars (Not explicitly stated)
Patients praise
- Physicians are frequently praised for their expertise, thoroughness, and unhurried consultation styles
- Patients appreciate doctors who listen carefully to concerns and communicate clearly
- Clinical staff and nursing teams are often described as kind, attentive, and helpful during visits
- Some practices are valued for their comprehensive, in-office diagnostic capabilities
Common complaints
- Administrative issues, including long wait times and difficulty reaching the office by phone
- Dissatisfaction with office staff, including reports of unprofessional or rude behavior
- Billing and financial concerns, specifically regarding unexpected or unrelated charges
- Inconsistent communication and challenges with provider continuity or scheduling
"His academic background with bedside manners is text book perfect. He cares goes the extra mile and knows his stuff."
— Patient review of Dr. Stephen Keim"Very unprofessional and made me feel like I was in high school again. I canceled my next appointment and will never be returning."
— Patient complaint regarding Northeast Florida Internal Medicine staff"WARNING: This is a CROOKED institution that 'creates' billables AFTER they see you. You'll be given a 'Good-Faith' estimate before you're seen and then BILLED MORE LATER — a total SCAM!"
— Patient complaint regarding UF Health billing practicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other internal medicine clinics in Jacksonville, or search the full directory by insurance, ratings, and more.