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Springfield Clinic Pediatrics

5 out of 5 · 1 reviews

Pediatrics • Jacksonville, IL • Since 1939

About

Springfield Clinic is a large, private multispecialty health system based in Springfield, Illinois (founded 1939). It operates 5 offices in the Springfield area with a mission to provide high-quality patient care and value, offering advanced treatments and technologies across 80+ specialties. The clinic employs about 3,000 clinicians and 849 staff nationwide, supports patient portals and medical records, and participates in in-network insurance. For pediatrics, Springfield Clinic provides pediatric care through its broad network of physicians within central Illinois, delivering services across multiple locations. If you’re specifically seeking Springfield Clinic Pediatrics in Springfield, IL, the HQ and multiple Springfield campuses are part of their pediatric network. Phone: 217-528-7541 or 800-444-7541.

Clinic Type

Pediatrics

Address

3501 Old Jacksonville Road

Phone

(217) 960-8193

Email

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Opening Hours

Closed • Opens at 8:00 AM

Services Offered

  • general pediatrics
  • pediatric dermatology
  • Pediatric Healthy Lifestyle Center
  • on-site lab and radiology
  • lactation consultation
  • mental health therapy

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered at Springfield Clinic Pediatrics?

General pediatrics, pediatric dermatology, Pediatric Healthy Lifestyle Center, on-site lab and radiology, lactation consultation, and mental health therapy.

What is the building like at Springfield Clinic Pediatrics?

A state-of-the-art 40,000 square foot pediatrics building with 60 exam rooms and an on-site café, Sprouts.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook (Springfield Clinic Pediatrics): 94% recommend (27 reviews)
  • Facebook (Springfield Clinic Jacksonville): 92% recommend (56 reviews)
  • TrustReviewers: 5.0 out of 5 (1 review)
  • Yelp (Springfield Clinic overall): Not explicitly provided overall star rating (55 reviews)

Patients praise

  • Compassionate, attentive, and thorough care from doctors and nursing staff
  • Positive bedside manners and professionalism of medical providers
  • Family-friendly and child-focused facilities in Springfield
  • Friendly and helpful receptionist staff in some locations

Common complaints

  • Frustrations with billing and insurance coverage disputes, particularly concerning Blue Cross Blue Shield of Illinois network changes
  • Reports of long wait times for appointments and delays without adequate communication
  • Challenges with customer service interactions related to administrative or billing matters

"The doctor and her staff are always available in person or via the phone. Very thorough and relatable with her patients, wouldn't hesitate to recommend the doctor and her staff."

— Vitals review for Dr. Claudine Gillison (Springfield Clinic Pediatrics)

"Truly, we're the ones stuck in the middle while they're bickering over the dollar. Both organizations don't look favorable at all."

— Patient quote regarding insurance dispute (Springfield State Journal-Register)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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